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Assisted Living

Austin Gardens Senior Living

Families consistently rate this highly — reviewers highlight compassionate, family-oriented care. Schedule a visit to confirm the fit.

11300 and 11032 Hunters Lane, Eubank Acres · Austin, TX 7875312 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 10 Google reviews

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Austin Gardens Senior Living Assisted Living in Austin, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice if you are looking for a small, 'boutique' environment where your loved one will be treated like family. However, while the care quality is highly rated, you should perform your own due diligence regarding billing and financial transparency to address the single negative claim regarding payments.

Google Reviews

Google Reviews

10 reviews on Google
Families can expect a highly personalized, home-like environment where the leadership, specifically Toni, is praised for treating residents like family. While the care is described as compassionate and excellent for end-of-life or hospice needs, one reviewer raised a serious allegation regarding financial practices.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate, family-oriented care
  • Strong leadership and management
  • Personalized, boutique-style setting
  • Excellent support for hospice/end-of-life care

Concerns

  • Allegations of financial misconduct

Rating Trends

Tap a year to see what changed

2345.02017(1)5.02018(2)5.02021(1)4.02023(4)5.02024(2)5.02025(2)

Distribution · 12 analyzed

5
11
4
0
3
0
2
0
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How They Respond to Reviews

50%response rate
Good

The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific sentiments. They maintain a warm, family-oriented tone and proactively offer a resolution path for negative feedback.

Questions for Your Tour

  • 1Since this is such a boutique-style setting, how do you tailor daily activities to ensure each of the 12 residents gets a personalized experience?
  • 2We love the idea of a family-oriented environment; how do you involve families in the day-to-day care and community life here?
  • 3How does the leadership team manage the care transitions, especially when a resident requires more intensive hospice or end-of-life support?
  • 4In such an intimate setting, what is the protocol for handling medical emergencies or after-hours care needs?
  • 5We noticed the management is very active in communicating with the community; how do you ensure transparent and open communication regarding facility operations and billing?
  • 6What does a typical morning look like for a resident here, from mealtime to social activities?

Personalized based on this facility's data


Key Review Excerpts

Had a former hospice patient land here after not having success at big, more corporate assisted livings and Toni and her crew took great care of him until the end!

Family of former hospice patient · 2023★★★★★

The way she takes care of her residents and her staff is so wholesome. I would recommend this care home to anyone! You will be cared for and loved like you're apart of their family!

Prospective or current family member · 2023★★★★★

My brother was referred to this facility, after meeting with the caregivers here, I am sure he'll receive the assistance he needs from Toni and her staff, they are going to make his stay positive in every way.

Family of incoming resident · 2024★★★★★
Source: 10 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

3total
25deficiencies

Key Findings

Austin Gardens Senior Living underwent a recent inspection in August 2024 that identified several issues regarding staff training documentation, medication storage, and food safety protocols. Additionally, the facility received an administrative penalty of $3,750.00 due to deficiencies in their emergency preparedness and response planning.

Oct 28, 2024Enforcement
PenaltyReport

Administrative Penalty — The facility failed to develop and maintain a written emergency preparedness and response plan based on its risk assessment under subsection (b) of this section and that is adequate to protect facility residents and staff in a disaster or emergency.

Aug 21, 2024Routine

Health Code (19 violations)

Health CodeCorrected Oct 31, 2024

The facility did not use its state-issued facility identification number in all advertisements.

Health CodeCorrected Oct 31, 2024

The facility failed to implement, enforce or have written policies for the control of communicable diseases including tuberculosis (TB) screening and provision of a safe and sanitary environment for employees and residents.

Health CodeCorrected Oct 31, 2024

The facility failed to have evidence showing that the manager completed the required training in the management of assisted living facilities.

Health CodeCorrected Oct 31, 2024

The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.

Health CodeCorrected Oct 31, 2024

The facility failed to document that staff were competent and trained prior to assuming their responsibilities.

Health CodeCorrected Oct 31, 2024

The facility failed to follow its policies regarding the screening of residents upon admission and after exposure to tuberculosis.

Health CodeCorrected Oct 31, 2024

The facility failed to train all staff in reporting abuse and neglect prior to their assuming any job responsibilities.

Health CodeCorrected Oct 31, 2024

The facility failed to establish, implement, enforce, and maintain a written policy and procedures for making a rapid influenza diagnostic test, as defined in §553.3 of this chapter, available to a resident who is exhibiting flu like symptoms.

Health CodeCorrected Oct 31, 2024

The facility failed to have documented evidence that direct care staff had completed all required continuing education.

Health CodeCorrected Oct 31, 2024

The facility failed to post an HHSC notice that states inspection reports are available at the facility for public inspection and provides a toll-free telephone number for information.

Health CodeCorrected Oct 31, 2024

The facility failed to keep current and complete personnel records

Health CodeCorrected Oct 31, 2024

The facility failed to post a copy of the most recent inspection report.

Health CodeCorrected Oct 31, 2024

The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.

Health CodeCorrected Oct 31, 2024

The facility failed to post HHSC telephone hotline number to report suspected abuse, neglect, or exploitation.

Health CodeCorrected Oct 31, 2024

The facility failed to search the NAR and EMR annually.

Health CodeCorrected Oct 31, 2024

The facility failed to provide a locked area for all medications.

Corrected Oct 31, 2024

The facility failed to keep discontinued medications separate from current medications or failed to meet requirements for appropriate disposal of discontinued medications.

Health CodeCorrected Oct 31, 2024

The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.

Health CodeCorrected Oct 31, 2024

The facility failed to ensure effective hair restraints were worn to prevent food contamination.

Health CodeCorrected Oct 31, 2024

The facility failed to ensure direct care staff received on-the-job training within the required timeframe and in the required topics.

Nov 17, 2020Routine

Life Safety Code (5 violations)

Life Safety CodeCorrected Dec 1, 2020

The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.

Life Safety CodeCorrected Nov 19, 2020

The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.

Life Safety CodeCorrected Nov 30, 2020

The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.

Life Safety CodeCorrected Nov 17, 2020

The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.

Life Safety CodeCorrected Nov 22, 2020

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Agsl LLC

Organization Type

for profit

Management Company

DARSEA II LLC

Administrator

TONI PATRANELLA

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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