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Assisted Living

Austin Senior Care

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

1414 Cardinal Hill Dr, Village at River Oaks · Austin, TX 787586 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 111 Google reviews

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Austin Senior Care Assisted Living in Austin, TX — Street View
Street View

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What this means for your family

This facility offers excellent dining and a very pleasant environment for many residents, particularly in memory care. However, you must investigate the facility's protocols for nighttime resident checks and management stability, as multiple families have reported serious lapses in supervision and high leadership turnover.

Google Reviews

Google Reviews

111 reviews on Google
Families generally praise the facility for its warm, compassionate staff and high-quality dining options, particularly within the memory care unit. However, there are serious, critical allegations regarding inadequate monitoring of residents and instances of neglectful care. While many find the environment homey and clean, some reviewers highlight significant concerns regarding management turnover and safety protocols.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities8.0MedsN/AMemory8.0Comms5.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • High-quality food and dining variety
  • Clean and well-maintained environment
  • Engaging activities and social programs

Concerns

  • Inadequate resident monitoring and safety checks (mentioned by 2 reviewers)
  • High management turnover and instability (mentioned by 2 reviewers)
  • Staffing shortages and overworked employees (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(3)'18(2)'22(20)'24(18)'26(16)

Distribution · 115 analyzed

5
95
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8

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1With such a small, intimate community of only 6 residents, how do you ensure each person gets personalized attention throughout the day?
  • 2We've heard wonderful things about the dining experience here; could you tell us more about the variety of meals and how much input residents have in the menu?
  • 3What kind of social programs or daily activities do you have planned to help residents stay engaged with one another?
  • 4How do your staff members manage regular safety checks and monitoring to ensure everyone is comfortable and secure, especially during the night?
  • 5In the event of a medical emergency or a sudden change in health, what is the specific protocol for getting immediate care?
  • 6How would you describe the current stability and longevity of your leadership and caregiving team?

Personalized based on this facility's data


Key Review Excerpts

Every time I turn around I'm more and more impressed with the staff, PA, and the PT folks. Always with a great smile. Hat off to the chef, large portions and is good even for a picky eater like my mother.

Resident's family · 2026★★★★★

My grandmother is staying at this home and the nurses are extremely rude specially candy . When my grandmother wasn’t feeling good the caregivers were letting her know and she ignored them and was disrespectful towards them.

Resident's family · 2025☆☆☆☆

My father died here in March and was dead on his toilet over 12 hours before being discovered by a relative. Nobody checks on people here despite charging extra for extra care!

Deceased resident's family · 2025☆☆☆☆
Source: 111 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

Key Findings

Austin Senior Care was last inspected on April 11, 2023, and no violations of state standards were found. There are currently no enforcement actions on record for this facility.

Apr 11, 2023Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Austin Senior Care

Organization Type

for profit

Administrator

CYUSHIKA L BROOKS-TUDMON

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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