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Public Google reviewers rate this highly and often mention warm and friendly community atmosphere. Schedule a visit to confirm the fit.
based on 40 Google reviews
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Public Google reviewers rate Marilyn M Campbell Center highly. Reviewers highlight: warm and friendly community atmosphere, extensive social and fitness activities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Buckner Villas is highly regarded by long-term residents and their families for its warm, community-oriented atmosphere, excellent amenities like the indoor pool, and a variety of engaging social activities. However, some families have reported serious concerns regarding medical oversight in rehab, staffing shortages, and sudden increases in care costs following the closure of the skilled nursing unit.
Quality Themes
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Concerns
Rating Trends
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Distribution · 40 analyzed
The owner provides highly personalized responses that frequently use the reviewer's name and reference specific family members or staff. For negative reviews, they maintain a professional, empathetic tone and provide a direct email address to facilitate private resolution.
Personalized based on this facility's data
Key Review Excerpts
“The helpful staff are well trained and long term employees, the food is consistently delicious and beautifully served and there’s lots of activities that are fun, varied, and present opportunities to learn, enjoy life and each other.”
“My mother was there for rehab and they almost killed her. On the 20th day, I walked in her room at 1:30pm - she was still in bed and completely unresponsive.”
“I have lived here almost 7 years - in searching for a retirement facility, I had a checklist, which included continuing care. Buckner Villas filled the bill.”
Source: Texas Health & Human Services Commission
Key Findings
The Marilyn M Campbell Center has had several inspections regarding health and safety standards, including past issues with ventilation and fire safety compliance. Most notably, an administrative penalty was issued regarding the failure to ensure residents were free from abuse, neglect, and exploitation.
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Health Code (1 violations)
The facility's plan failed to include the location of a current list of the facility's resident population.
Life Safety Code (3 violations)
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to comply with Chapter 19 of NFPA 101.
Buckner Retirement Services, INC
nonprofit
JULIE CERVANTES
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Google Reviews
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Official Website
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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