Assisted Living · Flushing, NY
147-02 34th Avenue, Flushing · Flushing, NY 11354
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 47 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviews reflect mixed experiences. Compare recent comments, ask how concerns are addressed, and visit to see whether the care meets your family’s needs. Online feedback is one perspective, not a clinical assessment.
Sutton Gardens presents a polarized experience for families, with some praising the warm, home-like atmosphere and attentive staff, while others report significant concerns regarding cleanliness and neglect. Recent reviews highlight a sharp divide, with some visitors noting a strong smell of urine and unengaged staff, while others continue to report high levels of satisfaction with the care provided.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are split between praise for compassionate care and reports of staff sleeping or being rude.
Families have reported significant difficulty reaching staff by phone and receiving returned calls.
Multiple recent reports specifically mention a strong, unpleasant smell of stale urine.
One reviewer noted that meals are unappealing and often blended, though another reviewer praised the food quality.
Some families report great activities, while others claim there are not many activities available.
One reviewer specifically praised the medication technician for being passionate and knowledgeable.
At least one reviewer explicitly mentioned the facility is very affordable.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“The care and compassion is on the highest level.”
“The caregivers are wonderful, they do a job that families can’t do. They young lady who gives the medication Shenesa is amazing very passionate & knowledgeable.”
“I walked in for a tour and I walked out after 5 minutes of waiting. I saw enough. The place stinks of stale urine, the aides were on their phones or sleeping!”
Source: NY Dept. of Health
Key Findings
16 violations from 4 inspections
Food service
Environmental standards
Environmental standards
Disaster and emergency planning
Environmental standards
Resident services
Food service
Environmental standards
Environmental standards
Food service
Personnel
Resident services
Records and reports
Resident services
Personnel
Resident funds and valuables
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Sutton Gardens, LLC
for profit
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with NY Dept. of Health.
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit suttongardensseniorliving.com
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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