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Limited public data on Sutton Gardens, LLC. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 29 Google reviews
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Every family's needs are unique. We encourage you to visit Sutton Gardens, LLC in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Sutton Gardens presents a polarized experience for families, with some praising the warm, home-like atmosphere and attentive staff, while others report significant concerns regarding cleanliness and neglect. Recent reviews highlight a sharp divide, with some visitors noting a strong smell of urine and unengaged staff, while others continue to report high levels of satisfaction with the care provided.
Quality Themes
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Concerns
Rating Trends
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Distribution · 33 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The care and compassion is on the highest level.”
“The caregivers are wonderful, they do a job that families can’t do. They young lady who gives the medication Shenesa is amazing very passionate & knowledgeable.”
“I walked in for a tour and I walked out after 5 minutes of waiting. I saw enough. The place stinks of stale urine, the aides were on their phones or sleeping!”
Source: NY Dept. of Health
Key Findings
16 violations from 4 inspections
Food service
Environmental standards
Environmental standards
Disaster and emergency planning
Environmental standards
Resident services
Food service
Environmental standards
Environmental standards
Food service
Personnel
Resident services
Records and reports
Resident services
Personnel
Resident funds and valuables
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Sutton Gardens, LLC
for profit
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Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit suttongardensseniorliving.com
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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