Strong Medicare quality ratings; public reviewers often praise effective rehabilitation and physical therapy programs. Still worth an in-person visit.
based on 189 Google reviews

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Long Island Care Center INC has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: effective rehabilitation and physical therapy programs and warm and energetic recreation department. Review the component ratings and current source records before deciding.
Long Island Care Center receives highly polarized feedback, with many families praising the dedicated rehab team and friendly staff, while others report severe neglect and staffing shortages. While recent improvements like a new lobby bakery are highlighted, recurring complaints about slow response times, hygiene issues, and uncooperative social services suggest inconsistent care quality across different units.
Quality Themes
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Concerns
Rating Trends
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Distribution · 159 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The recreation team is the best, they’re very creative and fun to work with, they make very thing easy. They keep the residents and staff entertained, with all the fun activities.”
“My dad was transferred in as a recovering patient from trauma. During his stay here, he contracted a urinary tract infection which was left untreated for an unacceptable amount of time.”
“The physical therapists went above and beyond on getting my dad walking again and bringing him back home.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Long Island Care Center shows concerning patterns with families filing three complaints leading to deficiencies in resident protection, care planning, and communication about resident status changes. The facility has recurring issues with fire safety systems, medication management, and care planning that have persisted across multiple surveys from 2019 to 2024. While all deficiencies show correction dates, the pattern of repeated problems in critical care areas warrants careful consideration during your visit.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Long Island Care Center INC
for profit
Paragon Healthnet
11 facilities nationwide
Chain avg rating: 4.6/5 · Rank 1 of 11 (Highest rating)
Owners
Madeb, Isaac
Owner
Nichols, Michael
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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Google Reviews
189 reviews from families & visitors
Official Website
Visit longislandcarecenter.com
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Original nursing home datasets
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