Nursing Home · Flushing, NY
35 15 Parsons Blvd, Flushing · Flushing, NY 11354
Medicare overall rating
2 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 227 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Medicare rates this facility 2 out of 5 overall. Medicare reports an average of 0.64 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Review the inspection findings, ask which corrective actions are complete, and discuss the support your family member would receive.
Sapphire Center for Rehab & Nursing receives high praise for its clean, well-maintained facility and a dedicated, professional staff that many families credit for their loved ones' recovery. However, there are significant, recurring concerns regarding communication lapses, particularly during the discharge process, and reports of inconsistent care quality, including issues with wound management and neglect in some instances. Families should be aware that while many have excellent experiences, others have reported serious lapses in medical oversight and responsiveness.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Many reviewers praise specific nurses and therapists for being caring, though a minority report abusive or unprofessional behavior.
Multiple families report being ignored or left in the dark regarding discharge plans and medical changes.
Consistently cited as a major strength, with many reviewers noting the facility is clean and odor-free.
Reviews are polarized, with some calling it good and others describing it as 'so-so'.
Reviewers frequently mention active recreation staff and engaging events like carnivals.
Multiple reports of serious medical oversights, including unmanaged infections and medication issues.
Families of long-term residents with Alzheimer's express satisfaction with the care provided.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 197 analyzed
This facility responds to some reviews.
Key Review Excerpts
“My PT Karen assured me I would leave walking!!! And YESS I left walking!!!”
“The only time I was very disappointed was when a Temp aid (floater) took care of my dad, when I visited at about 1:30 my dad was still in hs gown, in bed with eyes crushed with eye waste and appearing not fed yet.”
“My Mom had a small wound at her back and after 3 months it t became 6 times bigger and so deep. It got infected and they didn’t say anything.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns with families filing complaints about abuse protection, resident rights, and care planning issues. The most recurring problems involve resident assessment and care planning, resident rights protections, and infection control measures. While all deficiencies show correction dates, serious issues like failure to protect residents from abuse and improper complaint handling have appeared in complaint-triggered investigations, indicating families have reported problems to authorities.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Construction Deficiencies
Use approved construction type or materials.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Federal Penalties
Fine
May 9, 2024
$87,741
Sapphire Center for Rehab & Nursing
for profit
Sapphire Care Group
8 facilities nationwide
Chain avg rating: 2.4/5 · Rank 7 of 8
Owners
Platschek, Richard
Owner
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with NY Dept. of Health. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
195 reviews from families & visitors
Official Website
Visit sapphirerehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby places may offer different services. Check care type and availability as you compare.
The Pavilion at Queens for Rehabilitation & Nrsing
< 1 miNursing Home · Flushing, NY
Cypress Garden Center for Nursing and Rehab
< 1 miNursing Home · Flushing, NY
Woodcrest Rehab & Residential H C Center, L L C
< 1 miNursing Home · Flushing, NY
Long Island Care Center INC
< 1 miNursing Home · Flushing, NY
Sutton Gardens, LLC
< 1 miAssisted Living · Flushing, NY
Union Plaza Care Center
< 1 miNursing Home · Flushing, NY
Keep this place handy
Optional: get a one-time email with this profile. You can also save or share it without an email address.
This sends one email and does not add you to a mailing list.