Sunny Crest Home
Families consistently rate this highly — reviewers highlight caring and attentive nursing staff. Schedule a visit to confirm the fit.
based on 9 Google reviews
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What this means for your family
Recent reviews suggest a much more positive experience regarding nursing care and room cleanliness. However, because there is a history of severe staffing shortages and food safety issues, you should specifically ask management about current staffing ratios and how they ensure food quality.
Google Reviews
Google Reviews
9 reviews on Google“Families may find comfort in the facility's clean environment and the dedicated efforts of the nursing and administrative staff. However, significant concerns were raised in previous years regarding unsafe staffing ratios, food quality, and hygiene issues like pests.”
Quality Themes
Tap a score for detailsStrengths
- Caring and attentive nursing staff
- Clean resident rooms
- Professional administration
- Clean and well-maintained environment
Concerns
- Inadequate staffing ratios for resident care needs (mentioned by 2 reviewers)
- Poor food quality and safety (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the resident rooms are; could you show us some examples of the different layouts available?
- 2Since we want to ensure our loved one gets plenty of engagement, what kind of daily activities or social outings do you typically organize for the residents?
- 3How do you ensure that the nursing staff is able to provide consistent, one-on-one attention to each resident during busy shifts?
- 4Could you tell us more about the dining experience, specifically how the menu is planned and how you ensure food quality and nutritional variety?
- 5What is the protocol for communicating important health updates or changes in care to family members to ensure we are always in the loop?
- 6In the event of a medical emergency during the night, what specific steps does the on-site team take to ensure immediate care?
Personalized based on this facility's data
Key Review Excerpts
“Our mother lives here and it is a nice place. Very caring administrators and nurses. She has a nice clean room and has enough room to have some of her personal furniture in her room.”
“The staff work very hard with what they have. The management only care about money. The CEO and scheduler refuse to even allow the residents to touch their hands to shake them.”
“This is a clean home with great residents. The environmental staff and the aides work hard with what little staff they have to work with. However the staffing ratios are unsafe for the level of care a lot of these residents need.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Sunny Crest Home underwent 35 inspections, resulting in 20 clean reports and 37 recorded violations. Identified issues included discrepancies in resident records, lapses in staff training and background checks, and inconsistencies in medication administration protocols.
Nov 4, 2025Routine
Staffing was not provided to meet resident needs as no staff with approved medication administration training were present during overnight shifts on certain Fridays.
Hot water temperatures in resident bathroom sinks were measured at 127°F and 127.2°F, exceeding the 120°F limit.
Medications were found unattended and accessible in a shared shower room in the A wing.
Medication administration records for multiple residents failed to include the initials of the staff who administered the medications.
Aug 18, 2025Routine
The current license and regulations were posted behind a locked glass bulletin board, making them inaccessible to the public.
Violations included lack of carbon monoxide detection near the kitchen stove, unlabeled CO alarm batteries, missing influenza awareness posters, and lack of a valid boiler certificate.
The approved waiver for the administration of EE medications was not posted in a conspicuous and public place.
Between 10:00 PM and 6:00 AM, there were no staff members present in the home who were trained in medication administration.
Oct 9, 2024RoutineCleanReport
No deficiencies found during this inspection.
Feb 21, 2023Routine
The home failed to report an altercation between two residents to the local Area Agency on Aging.
An incident report regarding a resident altercation was not submitted to the Department's regional office within the required 24-hour timeframe.
Apr 8, 2022Routine
The home failed to report several resident incidents, including physical altercations and unauthorized room entries, to the Department within the required 24-hour timeframe.
Multiple incidents involving physical aggression and threats between residents were not reported to Adult Protective Services as required by Act 70 of 2010.
Feb 23, 2022Routine
Insufficient staff trained in First Aid/CPR were present in the home during certain periods.
Resident medical evaluations were missing required information, including immunization history, vital signs, and body positioning details.
Aug 26, 2021Routine
A mechanical push-button lock was installed on fire doors, preventing unobstructed egress between the front and back parts of the home.
Exit signs were missing over fire doors in the G Hallway and in the hallway leading from the back to the front of the home.
Aug 3, 2021OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Sunny Crest Home INC
nonprofit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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