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Assisted Living

Garden Spot Village

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

433 S. Kinzer Avenue, New Holland, PA 17557110 bedsLicensed & Active
Google rating
4.7/5

based on 263 Google reviews

5
4
3
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1

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What this means for your family

This facility is an excellent choice for families seeking a high level of emotional support and social engagement for loved ones, especially those in memory care. The staff's dedication to personalized care and communication is a standout feature. Since there are no recurring complaints about staffing or safety, you can feel confident in the community atmosphere.

Google Reviews

Google Reviews

263 reviews on Google
Garden Spot Village is highly regarded by long-term residents and their families for its compassionate, person-centered care, particularly within the memory support and skilled nursing wings. Reviewers frequently praise the extensive range of social activities, the beautiful campus, and the strong sense of community. While the vast majority of feedback is overwhelmingly positive, there is a single 1-star review with no context that stands out against the otherwise high ratings.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0Activities10.0MedsN/AMemory10.0Comms10.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Extensive variety of social and educational activities
  • Strong sense of community and social engagement
  • Clean and beautiful facility and campus
  • Excellent communication with family members

Rating Trends

Tap a year to see what changed

2344.82025(28)3.02026(2)

Distribution · 30 analyzed

5
27
4
0
3
1
2
1
1
1
13 reviews posted between Oct 27, 2025Oct 30, 2025 · 13 were 5-star

How They Respond to Reviews

40%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about the sense of community here; what are some of the most popular social or educational activities that residents participate in together?
  • 2The campus looks absolutely beautiful; how often is the facility deep-cleaned to ensure the living spaces stay as pristine as they appear?
  • 3Since we value staying in the loop, what is your preferred method for providing regular updates to family members regarding their loved one's well-being?
  • 4We are so impressed by the reputation of your nursing team; how do you ensure that the level of compassionate, attentive care remains consistent across all shifts?
  • 5In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate care and communication with us?
  • 6With a community of 110 residents, how do you foster meaningful one-on-one connections between the staff and the residents?

Personalized based on this facility's data


Key Review Excerpts

The care and compassion of the staff was exemplary, especially for a person who was difficult before Alzheimer's. I'm not religious, but I really felt that Garden Spot Village is touched by God's grace.

Memory care family member · 2025★★★★★

The staff are kind and caring to him, but also to me too. The communication is outstanding. They keep me updated on how my dad is mainly doing and they are all knowledgeable about his likes and dislikes.

Memory care family member · 2025★★★★★

Our many activities are overwhelming. Something for everyone. I love this place. If you are bored it's your own fault.

Long-term resident · 2025★★★★★
Source: 263 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

27total
19deficiencies

Key Findings

Between 2020 and 2026, Garden Spot Village underwent 27 inspections, resulting in 18 clean reports and 19 instances of violations. Recorded findings included issues regarding documentation, staff training, food storage, and facility maintenance.

Jan 13, 2026Routine
CleanReport

No deficiencies found during this inspection.

May 13, 2025Routine
minor2600.19.e

The home failed to conspicuously and publicly post a granted waiver regarding staff educational status.

minor2600.225.c

Resident assessments were inaccurate, specifically regarding mobility status for one resident and medication self-administration capabilities for another.

Jan 18, 2023Routine
minor2600.91

Emergency telephone numbers were not posted on or near the landline telephones in the kitchen.

minor2600.103.c

A bag of hamburger patties was found open and exposed to the air in the walk-in freezer.

minor2600.129.a

The gas fireplace in the 2nd floor lounge was in use without a secure screen or protective guard.

minor2600.190.a

A staff member administering medications had not completed the required evaluation and practicum since March 2022.

Sep 21, 2021Routine
minor2600.124

The home lacked documentation of written notification to the local fire department regarding the home's address, bedroom locations, and evacuation assistance needs.

minor2600.185a

A prescribed medication for a resident was not available in the home at the time of inspection.

May 18, 2021Routine
CleanReport

No deficiencies found during this inspection.

Dec 21, 2020Routine
CleanReport

No deficiencies found during this inspection.

May 22, 2020Other
CleanReport

No deficiencies found during this inspection.

Jul 23, 2019Routine
minor2600.123.c

Evacuation diagrams are not oriented to the physical location where they are posted, making it difficult to follow the line of travel to exits.

minor2600.132.d

A fire drill on 6/26/19 exceeded the maximum safe evacuation time, and a drill on 3/19/19 failed to evacuate all present residents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Garden Spot Village

Organization Type

nonprofit

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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