Zerbe Sisters Nursing Center
Families consistently rate this highly — reviewers highlight compassionate and patient nursing staff. Schedule a visit to confirm the fit.
based on 53 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate nursing staff and its ability to provide a warm, family-like environment for those in hospice or long-term care. However, families should closely monitor hygiene standards and room cleanliness during visits, as there have been recent reports of neglect in these areas.
Google Reviews
Google Reviews
53 reviews on Google“Families often praise the facility for its compassionate, family-like care and the kindness of the nursing staff, particularly during end-of-life or hospice situations. However, some visitors have reported serious concerns regarding cleanliness, resident hygiene, and unhelpful management during visits.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and patient nursing staff
- Clean and well-maintained environment
- Warm, family-oriented atmosphere
- High-quality care during hospice/end-of-life
Concerns
- Issues with resident hygiene and cleanliness of rooms (mentioned by 2 reviewers)
- Unprofessional or rude management/DON behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the management values feedback from families; how do you typically use resident and family input to improve the facility?
- 2Since the nursing staff is so highly regarded for their compassion, how do you ensure that same level of patient care is maintained during shift changes?
- 3What specific routines do you have in place to ensure that every resident's room and personal space remains impeccably clean and comfortable?
- 4How does the team handle communication with families regarding any changes in a resident's daily care or health status?
- 5Could you tell us more about the daily activities and social opportunities available to help the 28 residents stay engaged with one another?
- 6In the event of a medical emergency or a sudden change in health during the night, what is the protocol for notifying the family and providing immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and all the staff were patient and loving to my grandfather and also to my grandmother and our whole family. We highly recommend this place for your loved ones who need care.”
“My grandfather recently passed away after spending 9 months in the personal care facility. Our family were very pleased with how he was treated and cared for both when he was mobile and alert and during his time on hospice.”
“Great staff, great care - this place is as close to perfect as you can get. They get to know your loved one and they care.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2019 and 2025, Zerbe Sisters Nursing Center underwent 25 inspections, resulting in 14 clean reports and 23 documented violations. Reported findings included issues regarding staff training, medication documentation, and maintenance of facility safety standards.
Jan 29, 2025Routine
Staff Member B, who is not a licensed professional and lacks the required waiver, administered Ozempic subcutaneous injections to Resident #1.
Mar 5, 2024Routine
Unlabeled food was found in both the activity kitchen and dining room refrigerators, including a cooked cheeseburger without a preparation date.
The facility failed to meet the 6-minute maximum evacuation time during a fire drill held on 10/20/23, taking 6 minutes and 38 seconds.
A fire drill during sleeping hours was not conducted at least once every 6 months, as 7 months had passed between the drills on 03/27/23 and 10/20/23.
Aug 3, 2022Routine
The resident-home contract for Resident #1 was not signed by the designated person indicated in the contract.
Five of the seven exterior steps leading from the exit door to the grass lack a non-skid surface.
Medication administration training records for two staff members did not include documentation of successful completion of a Department-approved course and competency test.
The resident's support plan failed to document how a specific medical need identified in a physician's order would be met.
Mar 4, 2020OtherCleanReport
No deficiencies found during this inspection.
Feb 3, 2020RoutineCleanReport
No deficiencies found during this inspection.
Sep 19, 2019Routine
Resident #1 did not have a new assessment completed to address a significant change in condition regarding incontinence and toileting assistance.
Feb 15, 2019Routine
A resident's new diagnosis of Macular Degeneration on 11/27/2017 was not documented or assessed for needs in the current assessment.
Feb 22, 2018Routine
The trash can next to the dishwashing station did not have a lid and was full of trash.
Seven boxes of ice cream cups were stored directly on the floor of the walk-in freezer.
Medical Administration Records (MAR) contained inaccurate blood glucose measurements that did not match the readings stored in the residents' glucometers.
Ownership & Operations
Who Operates This Facility
Zerbe Sisters Nursing Center INC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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