Nursing HomeMedicaid Top Rated

Tel Hai Retirement Community

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

1200 Tel Hai Circle, Honey Brook, PA 19344|119 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

(610) 273-9333 Directions Website

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What this means for your family

Choosing Tel Hai Retirement Community means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. While no facility is perfect, the clinical data here is encouraging.

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

1.52hrs

Registered nurses for medical care

Total Nursing

5.43hrs

All nurses + aides combined

Staff Turnover

26%

Lower is better (< 30% = good)

RN Turnover

16%

Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

87.1%

Chester

76.5%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility30.3%

Worse than Avg

Here

30.3%

14.4%

17.6%

Chester

17.7%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility7.0%

Better than Avg

Here

7.0%

19.5%

19.9%

Chester

19.2%

😔

Residents with depression symptoms

↓ Lower is better

This Facility1.6%

Better than Avg

Here

1.6%

12.1%

8.3%

Chester

9.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better

This Facility22.7%

Worse than Avg

Here

22.7%

15.3%

18.4%

Chester

13.5%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility22.6%

Mixed vs Avgs

Here

22.6%

19.4%

26.0%

Chester

30.6%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.8%

Better than Avg

Here

99.8%

81.8%

69.2%

Chester

56.5%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility97.7%

Better than Avg

Here

97.7%

79.7%

68.7%

Chester

61.8%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.3%

Better than Avg

Here

0.3%

1.6%

1.4%

Chester

1.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies

Well below state avg (10.1)

Clean record — no deficiencies

Tel Hai Retirement Community has a pattern of building safety and fire code violations across all three surveys, with no complaints filed by families. The facility consistently struggles with emergency exit safety, fire-resistant construction, and electrical systems, though all deficiencies have correction dates or approved waivers. While these are serious safety concerns, they appear to be infrastructure-related rather than direct care issues.

Nov 21, 2025Routine2 findings

0225Potential for harm · WidespreadCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0100Minimal · WidespreadCorrected

Construction Deficiencies

Meet other general requirements.

Nov 1, 2024Routine3 findings

0133Potential for harm · Pattern

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0225Potential for harm · Pattern

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Nov 9, 2023Routine3 findings

0131Potential for harm · IsolatedCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0225Potential for harm · IsolatedCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Tel Hai Retirement Community

Organization Type

nonprofit

Chain Affiliation

Chain Name

Friends Services for the Aging

Chain Size

6 facilities nationwide

Ownership & Management

Key personnel

Manufacturers & Traders Trust Company5% or Greater Mortgage InterestBarnett, JamesOfficer / DirectorBering, EvaOfficer / DirectorBoland, JeffOfficer / DirectorBredeman, SallyOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(610) 273-9333

telhaicareers.org

1200 Tel Hai Circle

Honey Brook, PA 19344

Get Directions

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

Read reviews from families & visitors

Official Website

Visit telhaicareers.org

Medicare data downloads

Original nursing home datasets

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