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Assisted Living

Welsh Mountain Home

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

567 Springville Road, New Holland, PA 1755743 bedsLicensed & Active
Google rating
4.5/5

based on 16 Google reviews

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What this means for your family

This facility is an excellent choice if you are looking for a community that prioritizes proactive communication and a family-oriented atmosphere. The staff's dedication to notifying families of health changes is a significant strength. Ensure the Christian-based, semi-independent living model aligns with your loved one's social and spiritual needs.

Google Reviews

Google Reviews

16 reviews on Google
Welsh Mountain Home is highly regarded for its compassionate, family-like atmosphere and its caring staff who treat residents with great dignity. Families can expect proactive communication regarding health changes and a clean, social environment, though the facility primarily serves a niche, Christian-oriented population.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean5.0Activities5.0MedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • Proactive medical communication
  • Clean and well-maintained environment
  • Strong sense of community and social activities

Rating Trends

Tap a year to see what changed

234'15(1)'17(1)'19(3)'21(3)'26(1)

Distribution · 16 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the sense of community here; what are some of the favorite social activities or group outings the residents enjoy together?
  • 2Since the staff is known for being so attentive, how do you ensure that each resident's unique personal preferences are integrated into their daily care?
  • 3How does the nursing team handle proactive communication with families regarding any changes in a resident's medical status or health needs?
  • 4Could you tell us more about how the facility maintains such a clean and well-kept environment for the residents?
  • 5In the event of a medical emergency during the night, what is the specific protocol for contacting both the resident and their family?
  • 6With a cozy community of 43 residents, how do you foster meaningful connections between the residents and the care team?

Personalized based on this facility's data


Key Review Excerpts

We were blessed to be led here almost 5 years ago when in need of a place for our dad to be safe, find companionship, and receive basic needs like meals and medication reminders. In the past several months the staff of Welsh Mountain have reached out to me with concerns such as Dad's increased shortness of breath related to his CHF and sudden hip pain that made it difficult to walk. Each time they contacted me immediatel

Long-term resident's family · 2022★★★★★

The environment here is like no other place. They treat you like family from the second you walk in the door. They take care of all residents like it's their own parents or family.

Visitor · 2026★★★★★

Clean! Residents well cared for in a rural setting. Visited a family of 3 and they all were happy to be there. Good food and good fellowship among residents and staff.

Visitor · 2017★★★★★
Source: 16 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

32total
44deficiencies

Key Findings

Between 2020 and 2025, Welsh Mountain Home underwent 34 inspections, resulting in 20 clean reports and 44 documented violations. Reported findings include issues with maintaining up-to-date resident assessments, incomplete pre-admission screenings, and gaps in staff training for first aid and CPR.

Jul 8, 2025Routine
minor2600.42.c

Staff member failed to treat residents with dignity and respect by making disparaging remarks regarding a resident's ability to perform tasks and reacting aggressively to a resident's attempt to communicate.

Feb 20, 2025Routine
minor2600.103.g

Multiple food items in dry, refrigerated, and freezer storage were not kept in closed or sealed containers.

minor2600.103.i

Opened food items in various storage areas were not labeled with the date they were opened.

Apr 9, 2024Routine
minor2600.102.i

An unlabeled, used bar of soap was found on the sink counter in a shared bathroom.

minor2600.105.g

There was an approximately 1/2-inch accumulation of lint in the lint trap of Dryer #3.

minor2600.131.f

The fire extinguisher next to Resident Room #108 had not been inspected by a fire safety expert since September 2022.

Nov 22, 2022Routine
minor2600.132.e

The last fire drill conducted during sleeping hours was not within the required six-month timeframe.

minor2600.185.a

Errors were observed in the documentation and storage of glucometer readings on the medication administration record.

Nov 1, 2021Routine
CleanReport

No deficiencies found during this inspection.

Mar 3, 2021Routine
minor2600.185.b

Medication procedures lacked updated protocols for storing medications in locked boxes, documenting receipt of medications, and investigating missing medications or errors.

minor2600.187.c

Multiple instances of a resident refusing prescribed medication (Lidocaine 4% patches) were not reported to the prescriber.

minor2600.187.d

A resident's prescribed daily medication was not administered for several days because the medication was unavailable in the home.

minor2600.228.b

A resident was discharged without the required 30-day advance notice, and the discharge was not certified by a physician or the Department.

Dec 29, 2020Routine
CleanReport

No deficiencies found during this inspection.

May 20, 2020Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Welsh Mountain Home INC

Organization Type

nonprofit

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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