Storybrook Care & Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 12 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (15 vs median 7)
- High staff turnover (54%)
- High RN turnover (75%)
Below average in CO · Below recommended RN staffing · Below chain average · $98,959 in fines
What this means for your family
This facility has received multiple reports of critical medical negligence, particularly regarding oxygen management and patient monitoring. Given the consistent patterns of poor communication and hygiene, families are strongly advised to look elsewhere or conduct an extremely thorough, unannounced inspection before considering this location.
Google Reviews
Google Reviews
12 reviews on Google“Storybrook Care & Rehabilitation faces severe criticism regarding patient safety, facility hygiene, and administrative communication. While a few reviewers report positive experiences with specific staff members, the majority of feedback highlights critical failures in medical oversight, particularly concerning oxygen management and neglect.”
Quality Themes
Tap a score for detailsStrengths
- Isolated instances of compassionate nursing staff
- Some staff members attempt to provide quality care
Concerns
- Negligent medical care and lack of oversight (mentioned by 3 reviewers)
- Poor communication and administrative disorganization (mentioned by 3 reviewers)
- Unsanitary facility conditions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that cleanliness has been a focus for improvement, could you walk me through your current daily housekeeping and sanitation schedule for resident rooms?
- 2I noticed some past feedback regarding administrative organization; what specific systems do you have in place to ensure families receive consistent and timely updates about their loved one's care?
- 3With the current staffing levels, how does the team ensure that medication management is handled accurately and without delays for each resident?
- 4I see that you have responded to some online feedback; how do you use that family input to make tangible changes to the quality of life here at Storybrook?
- 5What specific protocols are in place to ensure that residents receive attentive, proactive medical oversight rather than just reactive care?
- 6Could you describe the daily activity calendar and how you tailor those programs to keep residents engaged and socially connected throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“My grandma was found unresponsive on Saturday the 21st after only being in this facility care for 2.5 days. The facility could of care less about my aunts concerns.”
“During the intake process we made it VERY clear that our loved one could not go without oxygen for even 5 minutes. Well, they left our loved one on a portable oxygen tank all day and when the oxygen ran out, she was in se”
“The nursing-home-old-urine smell is overwhelming. My mother had bruises all over her forearm 'from where they moved me. They were kind of rough.'”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with pressure sores (bedsores)
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints about serious issues including resident safety, infection control, and protecting residents from abuse, with deficiencies persisting across multiple years. The facility repeatedly struggles with accident prevention, fire safety compliance, and food service quality. While the provider reports correcting violations, the pattern of recurring problems in resident safety, dining services, and building maintenance suggests ongoing operational challenges that families should carefully evaluate.
Dec 22, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 15, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 3, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Sep 19, 2024Routine17
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Apr 11, 2023Routine18
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Jan 18, 2022Routine12
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Federal Penalties
Fine
Oct 15, 2025
$6,666
Fine
Sep 19, 2024
$31,847
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Aug 25, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 1, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 3, 2025Complaint
A complaint survey, prompted by #CO40039, #CO40048 and #CO40059 was conducted on 6/2/25 to 6/3/25. One deficienciency was cited. Based on record review, observations and interviews , the facility failed to provide a safe, clean, comfortable and homelike environment for the residents on two out of three hallways and one out of two dining rooms. Specifically, the facility failed to:-Ensure there were enough clean linens; and,-Maintain clean floors in the residents' rooms, hallways and main dining room. Findings include: I. Failure to ensure there were enough clean linensA. Facility policy and procedureThe Laundry policy, dated October 2025 was provided by the nursing home administrator (NHA) on 6/3/25 at 2:30 p.m. It read in pertinent part, "The facility launders linens and clothing in accordance with current CDC (Center for Disease Control and Prevention) guidelines to prevent transmission of pathogens. Laundry will be removed from washers promptly and will not be left in the machines overnight." B. Resident interviewsResident #5 was interviewed on 6/2/25 at 11:49 a.m. She said she did not get a shower last week, because the facility did not have any clean linens.Resident #7 was interviewed on 6/2/25 at 3:17 p.m. She said it seemed like the facility did not have enough linens. She said there had been times when she did not get her bed bath due to not having any linens. Resident #2 was interviewed on 6/3/25 at 9:58 a.m. She said the facility never had enough linens or towels and it has been an ongoing issue. C. Record reviewThe facility census was provided by the NHA on 6/2/25 at 10:41 a.m. The census documented that the facility had a total census of 52 residents. D. ObservationsOn 6/3/25 at 10:32 a.m. the linen storage closet was stocked with three flat sheets, two large washable chucks pads, four hand towels, four pillow cases, twelve wash cloths, a small shelf of regular towels, five blankets and zero fitted sheets. On 6/3/25 at 10:46 a.m. the washer and dryers in the laundry room were running. There were no clean linens being folded or stored anywhere in the room. C. Staff interviewsCertified nurse aide (CNA) #1 was interviewed on 6/3/25 at 10:32 a.m. She..
Apr 10, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Feb 10, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Storybrook Care & Rehabilitation
for profit
Chain Affiliation
Sweetwater Care
10 facilities nationwide
Chain avg rating: 2.8/5 · Rank 6 of 9
Ownership & Management
Owners
Sweetwater Care Opco LLC
Owner · Organization
Chesley, Aaron
Owner (parent company)
Ajc Healthcare LLC
Owner (parent company) · Organization
J&s Gamett Nevada Trust
Owner (parent company) · Organization
Jbg Partners LLC
Owner (parent company) · Organization
Gamett, James
Owner (parent company)
Chesley, Aaron
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Gamett, James
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit pcfortcollins.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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