Rehabilitation and Nursing Center of the Rockies
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 44 Google reviews

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What this means for your family
While recent tours suggest improvements in cleanliness and management, the facility has a history of critical failures in communication and staffing. If you choose this facility, you must establish a strict protocol for updates and verify that staffing levels are adequate during night and weekend shifts.
Google Reviews
Google Reviews
44 reviews on Google“Families should approach this facility with extreme caution due to severe allegations of neglect, poor communication during end-of-life care, and unpleasant odors. While some recent visitors and family members praise the friendly staff and clean environment under new management, multiple reviewers have reported critical issues with understaffing and lack of professional oversight.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and personable staff
- Clean and well-maintained recent tours
- Effective rehabilitation therapy
- Proximity to Poudre Valley Hospital
Concerns
- Severe lack of communication regarding patient death and updates (mentioned by 2 reviewers)
- Unpleasant odors (urine) within the facility (mentioned by 2 reviewers)
- Understaffing and inconsistent care delivery (mentioned by 3 reviewers)
- Disrespectful handling of personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We noticed you are very engaged with your online community; how does the management team typically communicate important facility updates to families?
- 2With the current size of the facility, how do you ensure each resident receives personalized attention from the nursing staff during their shifts?
- 3What specific steps are being taken to improve the staffing levels and support the care team here?
- 4How does the facility manage medical emergencies or sudden changes in a resident's health during the overnight hours?
- 5Could you tell us about the variety of daily activities or social programs available to keep residents engaged and active?
- 6What is the process for addressing and resolving any care concerns or clinical deficiencies that may arise?
Personalized based on this facility's data
Key Review Excerpts
“The staff go above and beyond to help the residents. Between the residents and staff it feels like family.”
“Occupational therapist Kevin was excellent. Helped me to recuperate from my illness and become independent. Nurses were kind and helpful.”
“My Moms care here is great and the staff is wonderful and accountable. I am in California and every time my Mom may have a full regardless of the time they call to report.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern with six complaint-triggered deficiencies from families reporting issues, indicating ongoing care problems that persist across multiple surveys. The most recurring issues involve safety hazards and accident prevention, care planning and quality standards, and fire safety systems. While the facility corrects individual violations, the repeated safety deficiencies and continued family complaints about accident hazards and daily care assistance suggest systemic problems that families should investigate thoroughly before placement.
Sep 23, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 26, 2025Routine13
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to choose his or her attending physician.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 23, 2024Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 1, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Dec 12, 2023Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Egress Deficiencies
Have exits that are accessible at all times.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Nov 21, 2019Routine9
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Federal Penalties
Fine
Jun 26, 2025
$21,721
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Aug 14, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Aug 14, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 21, 2025Routine
Based on observation and record review during the survey, it was determined that the facility failed to maintain the backup emergency generator in accordance with National Fire Protection Association (NFPA) Standard 110.This was evidenced by the following:1. No records or documentation for generator annual fuel testing.2. No records or documentation for generator annual load bank testing. NFPA 110, 8.3.1 A fuel quality test shall be performed annually using tests approved by ASTM standards.NFPA 110, 8.4.9.5.1 For a diesel-powered EPS, loading shall be not less than 30 percent of the nameplate kW rating of the EPS. A supplemental load bank shall be permitted to be used to meet or exceed the 30 percent requirement. This deficiency has the potential to affect all occupants, including staff, residents, and visitors, should the generator fail to start during an emergency. This was discussed during the record review and again during the exit conference. Based on observation, it was determined that the facility failed to maintain the automatic sprinkler system in accordance with National Fire Protection Association (NFPA) NFPA 101, NFPA 13, 8.15.1.2.18.1, and NFPA 25, 5.3.3.1.This was evidenced by the following.1. North exterior roof overhangs appear to be combustible material that exceeds 4 feet and requires sprinkler protection.2. Missing quarterly flow testing reports.NFPA 13, 8.15.1.2.18.1 Combustible soffits, eaves, overhangs, and decorative frame elements shall not exceed 4 ft 0 in. (1.2 m) in width. NFPA 25, 5.3.3.1 Mechanical waterflow alarm devices, including but not limited to water motor gongs, shall be tested quarterly. This deficiency could affect all residents, staff, and visitors should the roof overhang is not protected by fire sprinklers. This was discussed during the exit conference. INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics.This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).This survey was conducted on July 21, 2025, for compliance with the National Fire Protection Association (NFPA 101) Life Safety Code (2012) Chapter 19 “Existing Health Care Occupancies.”This structure is a one (1) story, Type V (000) construction. This original facility was constructed in 1963. The facility is licensed for 106 beds, and the census on the date of the survey was 89.The facility is protected throughout by a National Fire Protection Association (NFPA) 13 automatic wet-pipe and anti-freeze fire sprinkler systems. This facility is classified as fully sprinklered.The results of this survey were discussed with the Administrator and the Maintenance Director during the exit conference.
Jun 26, 2025Complaint
Based on observations, record review and interviews, the facility failed to ensure two (#4 and #207) of eight residents reviewed for accident hazards received adequate supervision out of 37 sample residents. Resident #4 was admitted to the facility for long term care on 4/5/24 with diagnoses of systemic involvement of connective tissue (autoimmune disease), arthritis, edema and history of stroke. Resident #4 was identified as cognitively intact and was able to transfer with a sit-to-stand mechanical lift (a lift device used to enhance a resident' s dignity and independence by helping residents who can bear weight and participate to transition from a se.. Based on observations, record review and interviews, the facility failed to investigate thoroughly allegations of staff-to-resident verbal abuse and failed to initiate a thorough investigation of an injury of an unknown origin. The facility failure affected two (#24 and #4) of five residents out of 37 total sample residents. 1. The facility failed to recognize, address, and thoroughly investigate allegations of staff-to-resident abuse. Interview with Resident #24, who was visibly tearful during three interviews, one on 6/23/25, and two on 6/24/25, r.. *** CITATION TEXT NOT FOUND *** A licensure survey with complaint #CO40572 was completed on 6/23/25 to 6/26/25. Two deficiencies were cited. .. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Jun 26, 2025Complaint
Based on interviews and record review, the facility failed to ensure one (#52) of five residents had the right to choose her own attending physician out of 37 sample residents. .. Based on observations and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of diseases and infe.. Based on observations, record review and interviews, the facility failed to ensure two (#4 and #207) of eight residents reviewed for accident hazards received adequate supervision out of 37 sample residents... Based on observations, record review and interviews, the facility failed to investigate thoroughly allegations of staff-to-resident verbal abuse and failed to initiate a thorough investigation of an injury of an unknown origin. The fa.. Based on observations, record review, and interviews, the facility failed to ensure one (#78) of five residents reviewed for activities out of 37 sample residents received an ongoing program of activities designed to meet their n.. Based on record review and interviews, the facility failed to ensure facility resources were administered in a manner that allowed its resources to be used effectively and efficiently to attain or maintain the highest practicable physical.. Based on record review and interviews, the facility failed to ensure one (#23) of five residents diagnosed with a mental disorder or psychosocial adjustment difficulty received appropriate treatment and services to attain the high.. Based on record review and interviews, the facility failed to ensure two (#207 and #21) of five residents were free from chemical restraints and were receiving the least restrictive approach for their needs out of 37 sample residents.. Based on record review and interviews, the facility failed to incorporate recommendations from the preadmission screening and resident review (PASRR) Level II determination and evaluation from the State Mental Health Agency in .. Based on record review and interviews, the facility failed to provide and document sufficient discharge preparation and documentation for one (#99) of three residents reviewed for a safe and orderly discharge out of 37 sample reside.. Based on record review and interviews, the facility failed to provide response, action and rationale to residents involved in group grievances. .. *** CITATION TEXT NOT FOUND *** A recertification survey with complaint #CO39939 and #CO40451 was completed on 6/23/25 to 6/26/25. Eleven deficiencies were cited... An Emergency Preparedness survey was conducted from 6/23/25 to 6/26/25. No deficiencies were cited. .. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Feb 25, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Rehabilitation and Nursing Center of the Rockies
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 184 of 328
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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