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Nursing HomeMedicaid

Rehabilitation and Nursing Center of the Rockies

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1020 Patton St, Fort Collins, CO 80524106 bedsLicensed & Active
Source: CO CDPHE — view official record
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 44 Google reviews

5
4
3
2
1
Rehabilitation and Nursing Center of the Rockies Nursing Home in Fort Collins, CO — Street View
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What this means for your family

While recent tours suggest improvements in cleanliness and management, the facility has a history of critical failures in communication and staffing. If you choose this facility, you must establish a strict protocol for updates and verify that staffing levels are adequate during night and weekend shifts.

Google Reviews

Google Reviews

44 reviews on Google
Families should approach this facility with extreme caution due to severe allegations of neglect, poor communication during end-of-life care, and unpleasant odors. While some recent visitors and family members praise the friendly staff and clean environment under new management, multiple reviewers have reported critical issues with understaffing and lack of professional oversight.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean3.0ActivitiesN/AMeds1.0MemoryN/AComms1.0Value2.0

Strengths

  • Friendly and personable staff
  • Clean and well-maintained recent tours
  • Effective rehabilitation therapy
  • Proximity to Poudre Valley Hospital

Concerns

  • Severe lack of communication regarding patient death and updates (mentioned by 2 reviewers)
  • Unpleasant odors (urine) within the facility (mentioned by 2 reviewers)
  • Understaffing and inconsistent care delivery (mentioned by 3 reviewers)
  • Disrespectful handling of personal belongings (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02021(4)3.82022(8)4.72023(6)3.62024(7)1.82025(5)3.72026(3)

Distribution · 33 analyzed

5
16
4
5
3
1
2
1
1
10

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We noticed you are very engaged with your online community; how does the management team typically communicate important facility updates to families?
  • 2With the current size of the facility, how do you ensure each resident receives personalized attention from the nursing staff during their shifts?
  • 3What specific steps are being taken to improve the staffing levels and support the care team here?
  • 4How does the facility manage medical emergencies or sudden changes in a resident's health during the overnight hours?
  • 5Could you tell us about the variety of daily activities or social programs available to keep residents engaged and active?
  • 6What is the process for addressing and resolving any care concerns or clinical deficiencies that may arise?

Personalized based on this facility's data


Key Review Excerpts

The staff go above and beyond to help the residents. Between the residents and staff it feels like family.

Long-term resident's family · 2024★★★★★

Occupational therapist Kevin was excellent. Helped me to recuperate from my illness and become independent. Nurses were kind and helpful.

Rehab patient · 2023★★★☆☆

My Moms care here is great and the staff is wonderful and accountable. I am in California and every time my Mom may have a full regardless of the time they call to report.

Long-term resident's family · 2023★★★★★
Source: 44 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
66%
Registered nurses for medical care
Total Nursing
3.33hrs
81%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
56%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

3

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility33.4%
Worse than Avg
Here
33.4%
US
19.4%
CO
21.7%
Larimer
21.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.3%
Better than Avg
Here
9.3%
US
14.4%
CO
13.8%
Larimer
15.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility88.5%
Worse than Avg
Here
88.5%
US
93.4%
CO
93.6%
Larimer
94.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility21.0%
Worse than Avg
Here
21.0%
US
15.5%
CO
20.0%
Larimer
20.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.5%
Mixed vs Avgs
Here
16.5%
US
19.5%
CO
11.3%
Larimer
14.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.6%
Better than Avg
Here
7.6%
US
12.1%
CO
8.5%
Larimer
11.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility71.3%
Worse than Avg
Here
71.3%
US
81.8%
CO
76.3%
Larimer
76.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility71.3%
Worse than Avg
Here
71.3%
US
79.8%
CO
75.6%
Larimer
74.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CO
1.5%
Larimer
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
1penalties
Above state avg (8.8)
6 complaint-triggered
$21,327 in fines

This facility has a concerning pattern with six complaint-triggered deficiencies from families reporting issues, indicating ongoing care problems that persist across multiple surveys. The most recurring issues involve safety hazards and accident prevention, care planning and quality standards, and fire safety systems. While the facility corrects individual violations, the repeated safety deficiencies and continued family complaints about accident hazards and daily care assistance suggest systemic problems that families should investigate thoroughly before placement.

Sep 23, 2025Complaint
2
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jun 26, 2025Routine
13
0610Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0555Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to choose his or her attending physician.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0742Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

0835Potential for harm · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 23, 2024Complaint
2
0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 1, 2024Complaint
2
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Dec 12, 2023Routine
5
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0271Potential for harm · Isolated

Egress Deficiencies

Have exits that are accessible at all times.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Nov 21, 2019Routine
9
0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0915Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper power supply for life support equipment.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Federal Penalties

Fine

Jun 26, 2025

$21,721

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

6total
3deficiencies
Aug 14, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Aug 14, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jul 21, 2025Routine
N/A0000, 0353, 0918

Based on observation and record review during the survey, it was determined that the facility failed to maintain the backup emergency generator in accordance with National Fire Protection Association (NFPA) Standard 110.This was evidenced by the following:1. No records or documentation for generator annual fuel testing.2. No records or documentation for generator annual load bank testing. NFPA 110, 8.3.1 A fuel quality test shall be performed annually using tests approved by ASTM standards.NFPA 110, 8.4.9.5.1 For a diesel-powered EPS, loading shall be not less than 30 percent of the nameplate kW rating of the EPS. A supplemental load bank shall be permitted to be used to meet or exceed the 30 percent requirement. This deficiency has the potential to affect all occupants, including staff, residents, and visitors, should the generator fail to start during an emergency. This was discussed during the record review and again during the exit conference. Based on observation, it was determined that the facility failed to maintain the automatic sprinkler system in accordance with National Fire Protection Association (NFPA) NFPA 101, NFPA 13, 8.15.1.2.18.1, and NFPA 25, 5.3.3.1.This was evidenced by the following.1. North exterior roof overhangs appear to be combustible material that exceeds 4 feet and requires sprinkler protection.2. Missing quarterly flow testing reports.NFPA 13, 8.15.1.2.18.1 Combustible soffits, eaves, overhangs, and decorative frame elements shall not exceed 4 ft 0 in. (1.2 m) in width. NFPA 25, 5.3.3.1 Mechanical waterflow alarm devices, including but not limited to water motor gongs, shall be tested quarterly. This deficiency could affect all residents, staff, and visitors should the roof overhang is not protected by fire sprinklers. This was discussed during the exit conference. INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics.This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).This survey was conducted on July 21, 2025, for compliance with the National Fire Protection Association (NFPA 101) Life Safety Code (2012) Chapter 19 “Existing Health Care Occupancies.”This structure is a one (1) story, Type V (000) construction. This original facility was constructed in 1963. The facility is licensed for 106 beds, and the census on the date of the survey was 89.The facility is protected throughout by a National Fire Protection Association (NFPA) 13 automatic wet-pipe and anti-freeze fire sprinkler systems. This facility is classified as fully sprinklered.The results of this survey were discussed with the Administrator and the Maintenance Director during the exit conference.

Jun 26, 2025Complaint
N/A0000, 0408, 0704

Based on observations, record review and interviews, the facility failed to ensure two (#4 and #207) of eight residents reviewed for accident hazards received adequate supervision out of 37 sample residents. Resident #4 was admitted to the facility for long term care on 4/5/24 with diagnoses of systemic involvement of connective tissue (autoimmune disease), arthritis, edema and history of stroke. Resident #4 was identified as cognitively intact and was able to transfer with a sit-to-stand mechanical lift (a lift device used to enhance a resident' s dignity and independence by helping residents who can bear weight and participate to transition from a se.. Based on observations, record review and interviews, the facility failed to investigate thoroughly allegations of staff-to-resident verbal abuse and failed to initiate a thorough investigation of an injury of an unknown origin. The facility failure affected two (#24 and #4) of five residents out of 37 total sample residents. 1. The facility failed to recognize, address, and thoroughly investigate allegations of staff-to-resident abuse. Interview with Resident #24, who was visibly tearful during three interviews, one on 6/23/25, and two on 6/24/25, r.. *** CITATION TEXT NOT FOUND *** A licensure survey with complaint #CO40572 was completed on 6/23/25 to 6/26/25. Two deficiencies were cited. .. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally

Jun 26, 2025Complaint
N/A0000, 0555, 0565 and 9 more

Based on interviews and record review, the facility failed to ensure one (#52) of five residents had the right to choose her own attending physician out of 37 sample residents. .. Based on observations and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of diseases and infe.. Based on observations, record review and interviews, the facility failed to ensure two (#4 and #207) of eight residents reviewed for accident hazards received adequate supervision out of 37 sample residents... Based on observations, record review and interviews, the facility failed to investigate thoroughly allegations of staff-to-resident verbal abuse and failed to initiate a thorough investigation of an injury of an unknown origin. The fa.. Based on observations, record review, and interviews, the facility failed to ensure one (#78) of five residents reviewed for activities out of 37 sample residents received an ongoing program of activities designed to meet their n.. Based on record review and interviews, the facility failed to ensure facility resources were administered in a manner that allowed its resources to be used effectively and efficiently to attain or maintain the highest practicable physical.. Based on record review and interviews, the facility failed to ensure one (#23) of five residents diagnosed with a mental disorder or psychosocial adjustment difficulty received appropriate treatment and services to attain the high.. Based on record review and interviews, the facility failed to ensure two (#207 and #21) of five residents were free from chemical restraints and were receiving the least restrictive approach for their needs out of 37 sample residents.. Based on record review and interviews, the facility failed to incorporate recommendations from the preadmission screening and resident review (PASRR) Level II determination and evaluation from the State Mental Health Agency in .. Based on record review and interviews, the facility failed to provide and document sufficient discharge preparation and documentation for one (#99) of three residents reviewed for a safe and orderly discharge out of 37 sample reside.. Based on record review and interviews, the facility failed to provide response, action and rationale to residents involved in group grievances. .. *** CITATION TEXT NOT FOUND *** A recertification survey with complaint #CO39939 and #CO40451 was completed on 6/23/25 to 6/26/25. Eleven deficiencies were cited... An Emergency Preparedness survey was conducted from 6/23/25 to 6/26/25. No deficiencies were cited. .. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally

Feb 25, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rehabilitation and Nursing Center of the Rockies

Organization Type

for profit

Chain Affiliation

Chain Name

The Ensign Group

Chain Size

342 facilities nationwide

Chain avg rating: 3.2/5 · Rank 184 of 328

Ownership & Management

Key personnel

Chohan, JameelManaging Control - Governing BodyTruax, ToddManaging Control - Governing BodyBurnam, SoonOfficer / DirectorBurnam, SoonOfficer / DirectorGraham, JosephOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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