Columbine West Health and Rehab LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 24 Google reviews

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What this means for your family
This facility is highly regarded for its long-term and memory care, with families praising the staff's compassion and activity programming. However, if you are considering this facility for short-term rehabilitation, please be aware of recent reports regarding slow response times and limited medical oversight. We recommend asking specifically about the ratio of staff to patients on weekends and how pain management is monitored for rehab patients.
Google Reviews
Google Reviews
24 reviews on Google“Columbine West Health and Rehab receives high praise from many families for its compassionate nursing staff and engaging activity programs, particularly for long-term residents. However, recent reviews from rehab patients highlight significant concerns regarding slow response times, inadequate pain management, and limited access to medical oversight. Families should be aware that experiences appear to vary significantly between long-term care and short-term rehabilitation stays.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging activities and entertainment programs
- Clean and well-maintained facility
- Responsive communication with family members
Concerns
- Slow response times for call lights and assistance (mentioned by 2 reviewers)
- Inadequate pain management and medical oversight (mentioned by 2 reviewers)
- Poor quality of food (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is quite active in responding to online feedback; how do you incorporate family input into your daily care planning?
- 2With a 4-star staffing rating, how do you ensure that call lights are answered promptly during peak hours?
- 3Could you walk me through your process for medication management and how you monitor residents to ensure their pain is being effectively addressed?
- 4I’ve read great things about your activity programs; what are some of the most popular events residents look forward to each week?
- 5How do you handle feedback regarding the dining experience, and what options are available if a resident has specific dietary preferences or concerns about meal quality?
- 6Given the recent health inspection findings, what specific steps has the facility taken to improve oversight and ensure the highest standard of care for residents?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff was very attentive to Mom's needs , she had dementia. My sister was there every day so she got to know the nurses very well. I want to Thank You All for helping Mom She loved the activities that you had for them”
“45+ minute wait times to be taken to the restroom (resulting in him having to pee in a bottle on multiple occasions), inedible food, limited access to a doctor, negligent staff.”
“The music programs and activities offered to her have enriched her life. The entire stand has appropriately kept me apprised of her health and needs. The staff has made our journey through Alzheimer’s much less stressful.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced serious concerns including protection from abuse and neglect issues that prompted family complaints, with the most recent complaint in February 2025 involving these same protection failures plus dementia care problems. The facility shows recurring problems with food safety, dementia care, and resident protection, though all violations have been reported as corrected. Families have filed multiple complaint reports about care quality and safety over recent years.
Feb 27, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Aug 6, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Apr 11, 2024Routine10
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Egress Deficiencies
Have exits that are accessible at all times.
Dec 19, 2019Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 1, 2018Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Federal Penalties
Fine
Feb 27, 2025
$16,653
Fine
Apr 11, 2024
$10,238
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Aug 13, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 22, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 22, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Feb 27, 2025Complaint
A survey prompted by complaint #CO39507 was completed on 2/25/25 to 2/27/25. One deficiency was cited. This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.
Feb 27, 2025Complaint
A survey prompted by Incident #39331 and Incident #39332 was conducted on 2/25/25 to 2/27/25. Three deficiencies were cited. Based on interviews and record review, the facility failed to ensure an effective quality assurance program to identify and address facility compliance concerns was implemented, in order to facilitate improvement in the lives of nursing home residents, through continuous attention to quality of care, quality of life and resident safety.Specifically, the quality assurance performance improvement (QAPI) program committee failed to identify and address concerns related to freedom from abuse, reporting and investigating that rose to the level of immediate jeopardy and created a situation where a serious adverse outcome occurred and caused harm. Findings include:I. Facility policy and procedureThe Quality Assurance and Performance Improvement Plan (QAPI) policy and procedure, reviewed April 2022, was received from the nursing home administrator (NHA) on 2/27/25 at 6:39 p.m. It revealed in pertinent part, "The purpose of QAPI is to take a proactive approach to continuously improving the way we care for and interact wit.. Based on observations, record review and interviews, the facility failed to ensure one (#1) of one resident who were diagnosed with dementia, received the appropriate treatment and services to attain or maintain the highest practicable physical, mental and psychosocial well-being out of seven sample residents.Specifically, the facility failed to effectively identify person-centered approaches for dementia care for Resident #1. Cross reference F600: failure to protect Resident #1 from abuse. Findings include:I. Facility policy and procedureThe Dementia Care policy, dated 7/1/24, was provided by the nursing home administrator (NHA) on 2/27/25 at 4:20 p.m. it read in pertinent part, "Each resident who displays or is diagnosed with dementia will receive the appropriate treatment and services to attain or maintain his or her hightest practicable physical, mental and psychosocial well-being. "An individualized, person-centered care plan will be developed for each resident through an interdisciplinary team (IDT) approach, whi.. This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.
Feb 13, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Nov 12, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Sep 4, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Columbine West Health and Rehab LLC
for profit
Chain Affiliation
Columbine Health Systems
5 facilities nationwide
Chain avg rating: 4.4/5 · Rank 5 of 5 (Worst)
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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