Stonebrook Health and Rehabilitation
Strong Medicare quality ratings; families often praise outstanding physical and occupational therapy. Still worth an in-person visit.
based on 77 Google reviews
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What this means for your family
This facility is an excellent choice for patients focusing on intensive physical or occupational therapy, as their rehab team is consistently rated as top-tier. However, families should closely monitor response times for call lights and ensure that administrative communication remains clear, as these have been noted as recurring pain points.
Google Reviews
Google Reviews
77 reviews on Google“Stonebrook Health and Rehabilitation is highly regarded for its exceptional physical and occupational therapy programs, with many families noting significant recovery progress. While the facility is frequently praised for being clean and well-maintained, some families have reported serious concerns regarding slow response times for call lights and inconsistent communication from administration.”
Quality Themes
Tap a score for detailsStrengths
- Outstanding physical and occupational therapy
- Clean and odor-free environment
- Friendly and attentive nursing staff
- High-quality, fresh meal options
Concerns
- Slow response times to call lights (mentioned by 2 reviewers)
- Inconsistent communication from administration (mentioned by 2 reviewers)
- Issues with medication management or pharmacy coordination (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 78 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, often referencing specific staff members or details mentioned by the reviewer. For negative reviews, they maintain a professional tone, acknowledging concerns and providing direct contact information to move the conversation offline.
Questions for Your Tour
- 1We noticed the facility is very responsive to feedback from families; how does the administration typically keep families updated on changes in a resident's care plan?
- 2The therapy services here have such a great reputation; could you tell us more about how the physical and occupational therapists work with residents to maintain their mobility?
- 3What specific steps are in place to ensure that medication administration and pharmacy coordination are handled accurately and timely?
- 4How does the nursing team manage call light responses during the busier night shifts or during shift changes?
- 5We've heard wonderful things about the quality of the meals here; could you describe what a typical daily menu looks like for the residents?
- 6In the event of a medical emergency after hours, what is the protocol for contacting the physician and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“Their PT and OT are outstanding. They are very knowledgeable. They can explain muscle movement etc. instead of giving you exercises from a random list as is the case in many other facilities.”
“My mom is getting really good care. Staff. Very attentive and keeping up with her medication routine. Getting her bathed and fed. It's quite a task running a top-notch facility with so many needs. Impressive.”
“The physical therapy she received was super, especially when working with Brian. Brian was uplifting, enthusiastic, and a had a positive attitude which made my mom feel good.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Stonebrook Health and Rehabilitation has faced recurring issues across multiple surveys, with families filing complaint reports that triggered three investigations. The facility shows persistent problems in medication management, fire safety systems, and nutrition services that have appeared across several years. While all deficiencies have correction dates, the pattern of repeated violations in core care areas suggests ongoing operational challenges that families should carefully consider when evaluating this facility.
Mar 5, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 29, 2025Complaint1
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Aug 1, 2025Routine18
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Jun 4, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
May 30, 2024Routine8
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Dec 18, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Ownership & Operations
Who Operates This Facility
Stonebrook Health and Rehabilitation
for profit
Chain Affiliation
Aspen Skilled Healthcare
35 facilities nationwide
Chain avg rating: 3.5/5 · Rank 6 of 34 (Best)
Ownership & Management
Owners
Algd, LLC
Owner · Organization
Aspen Skilled Healthcare INC
Owner · Organization
Bradshaw, Peter
Owner (parent company)
Elsner, Eric
Owner (parent company)
Kirkwood, Jared
Owner (parent company)
Orgill, Craig
Owner (parent company)
Parti, Rajesh
Owner (parent company)
Parti, Shruty
Owner (parent company)
Paxman, Marcus
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
77 reviews from families & visitors
Official Website
Visit stonebrookrehab.com
Medicare data downloads
Original nursing home datasets
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