Cedar Creek Alzheimer's & Dementia Care Center

COMPLAINT INVESTIGATION REPORT

The facility underwent an unannounced annual inspection. The inspector noted that the facility was generally compliant, observing sufficient food supplies, functional safety equipment, and proper temperature controls in key areas. No deficiencies were cited during the visit.

The report details an investigation into a complaint regarding the facility's willingness to meet resident's transferring needs. The investigation reviewed multiple records and interviewed staff, concluding that the allegation was unsubstantiated. No deficiencies were cited under the California Code of Regulations, Title 22.

The inspection was a Case Management visit conducted to assess two residents (R1 and R2) for a total care exception request. The analyst noted that R1 can communicate needs via verbalization and head movement, suggesting total care exception is not currently needed. For R2, the resident was unable to communicate needs, and the department will proceed with processing a total care exception request.

The facility underwent an unannounced case management visit following an incident report regarding a physical altercation between two residents. The Licensing Program Analyst interviewed staff and residents, finding that the incident was reported but the investigation concluded that no further action was required based on the information gathered.

The unannounced annual inspection found the facility generally compliant, with positive observations regarding food storage, temperature controls, and emergency call testing. However, one deficiency was noted concerning an expired fire extinguisher, which the facility addressed immediately during the inspection.

The unannounced annual inspection was conducted by LPA Steve Chang and met with Administrator Debbie Cota. The facility appeared generally compliant, with positive observations noted regarding safety equipment, supplies, and general cleanliness. No citations were issued during this inspection.

The facility underwent an unannounced infection control site visit. The inspector noted that the facility was in sanitary condition, and staff and visitors were observed wearing masks. No deficiencies were cited during the visit.