Woodlands Healthcare Center
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.
based on 34 Google reviews
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What this means for your family
This facility is an excellent choice for patients requiring intensive physical or occupational therapy, as the rehab teams are consistently rated as outstanding. However, families should be proactive in communicating with the administration regarding insurance and Medi-Cal paperwork to avoid the billing and discharge stresses reported by some previous members.
Google Reviews
Google Reviews
34 reviews on Google“Woodlands Healthcare Center is highly regarded for its exceptional physical and occupational therapy teams and its compassionate nursing staff. While most families praise the beautiful, clean facility and attentive care, some reviewers have raised concerns regarding communication gaps and difficulties navigating insurance or Medi-Cal processes.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Compassionate and attentive nursing and CNA staff
- Clean, beautiful, and well-maintained facility
- High-quality food and dining options
- Welcoming and professional administrative staff
Concerns
- Difficulties with insurance and Medi-Cal coordination (mentioned by 2 reviewers)
- Inconsistent communication regarding care plans (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific details like staff members or family members. They maintain a professional, warm, and grateful tone across both positive and negative feedback.
Questions for Your Tour
- 1We've heard wonderful things about the therapy teams here; could you tell us more about how the physical and occupational therapists work with residents to maintain their independence?
- 2The facility looks beautiful and very well-maintained; what is your routine for ensuring the resident living areas and common spaces stay so clean?
- 3How does the nursing team ensure that family members are kept consistently updated on any changes to a resident's care plan?
- 4We noticed the dining options are a highlight for many; could you describe a typical mealtime and how much input residents have in their food choices?
- 5What is the protocol for managing medical emergencies or urgent care needs during the overnight hours?
- 6Could you walk us through how your team handles the coordination of Medi-Cal or other insurance paperwork to ensure there are no gaps in coverage?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy team worked patiently and consistently with her, giving her the strength and confidence she and she needed to improve every day.”
“The facility was very clean, and the nurses and CNAs were attentive and responsive to my mom’s needs. I also want to thank the physical and occupational therapy team, who were incredibly patient and encouraging”
“The place is very clean with no odors that some of these places have. The staff are very nice and helpfull. I was impressed at the care, attention and consideration they gave to the older pat”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with 62 deficiencies across 7 surveys, including 5 complaint-triggered incidents where families reported problems. The main recurring issues involve medication management, fire safety systems, and infection control programs. While all violations show correction dates, the repeated problems across multiple years—particularly with medication services and safety systems—suggest ongoing operational challenges that families should investigate thoroughly before placement.
Sep 19, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Feb 12, 2025Routine11
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Dec 11, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 13, 2023Routine23
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Aug 17, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Apr 5, 2023Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Woodlands Healthcare Center
for profit
Chain Affiliation
Aspen Skilled Healthcare
35 facilities nationwide
Chain avg rating: 3.5/5 · Rank 7 of 34 (Best)
Ownership & Management
Owners
Algt,llc
Owner · Organization
Aspen Skilled Healthcare INC
Owner (parent company) · Organization
Sequoia Healthcare Group LLC
Owner (parent company) · Organization
Bradshaw, Peter
Owner (parent company)
Elsner, Eric
Owner (parent company)
Kirkwood, Jared
Owner (parent company)
Orgill, Craig
Owner (parent company)
Parti, Rajesh
Owner (parent company)
Parti, Shruty
Owner (parent company)
Paxman, Marcus
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit woodlandshealth.net
Medicare data downloads
Original nursing home datasets
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