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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 84 Google reviews
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South Holland Manor Hth & Rhb has a middle-range Medicare overall rating. Strengths include occasional dedicated nursing and rehab staff. Some reviewers note concerns about unresponsive staff and ignored call lights (mentioned by 14 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
South Holland Manor consistently receives severe criticism from families and residents regarding neglect, poor hygiene, and unresponsive nursing staff. While a small minority of reviewers report positive experiences with specific staff members or rehab services, the overwhelming majority describe a facility that is understaffed, dirty, and unprofessional. Families frequently report that call lights go unanswered for hours, medications are delayed, and basic care needs are ignored.
Quality Themes
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Concerns
Rating Trends
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Distribution · 87 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“My mother's room was in need of attention, the floor was caked with dirt and sticky, and the bathroom was not clean at all.”
“My grandfather was here and watching him suffer was the worst thing ever. We would visit him everyday and he declined as he got there.”
“The Entire staff made my stay very pleasant and very welcoming. I was treated with respect, dignity, along with great professionalism and tender loving care.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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6
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3
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple reports prompting 30 complaint-triggered deficiencies at South Holland Manor, with recurring issues in safety hazard prevention, daily care assistance, and wound care management. The facility shows persistent problems across surveys, with safety violations appearing in January 2026, June 2025, and repeatedly throughout previous years, suggesting ongoing challenges with accident prevention and supervision. While all deficiencies show correction dates, the pattern of repeated safety and care issues warrants careful consideration during any visit.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Jan 4, 2026
$17,050
Fine
Jul 28, 2025
$28,600
South Holland Manor Hth & Rhb
for profit
Aliya Healthcare
14 facilities nationwide
Chain avg rating: 1.8/5 · Rank 5 of 12
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
84 reviews from families & visitors
Official Website
Visit southhollandmanorhrc.com
Medicare data downloads
Original nursing home datasets
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