Prairie Oasis
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 24 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (18 vs median 11.0)
Bottom 25% in IL · Below recommended RN staffing · Above average staffing · Best in ICARE CONSULTING SERVICES chain · $118,442 in fines · Abuse citation
What this means for your family
While the admissions team and recent dietary improvements are positive signs, the recurring reports of financial mismanagement and poor communication are serious red flags. If you consider this facility, demand clear, written policies regarding resident funds and verify staffing ratios during weekend and evening hours before committing.
Google Reviews
Google Reviews
24 reviews on Google“Prairie Oasis receives highly polarized feedback, with some families praising the admissions staff and respite care experiences, while others report severe concerns regarding neglect, financial transparency, and staffing. While recent improvements in food and housekeeping have been noted, recurring complaints about poor communication, unprofessional staff behavior, and issues with resident funds remain significant red flags for prospective families.”
Quality Themes
Tap a score for detailsStrengths
- Helpful and professional admissions staff
- Improved cafeteria and dietary options
- Responsive housekeeping and maintenance
- Positive experiences with short-term respite care
Concerns
- Poor communication and lack of responsiveness from administration (mentioned by 3 reviewers)
- Financial and billing transparency issues regarding resident funds (mentioned by 2 reviewers)
- Inadequate staffing levels and unprofessional staff conduct (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent focus on improving dietary options, could you walk us through how you gather and incorporate resident feedback into the daily menu planning?
- 2I noticed some concerns regarding administrative responsiveness; what is your standard protocol for keeping families updated on their loved one's care and any facility-wide changes?
- 3With 18 recent state violations, what specific steps is the leadership team taking to address these findings and improve the overall quality of care?
- 4How do you ensure transparency and provide families with clear, itemized statements regarding resident funds and billing to avoid any confusion?
- 5I see that staffing levels are a priority for you; how do you ensure consistent, high-quality care during shift changes and weekends?
- 6What does a typical social or activity calendar look like for a resident here, and how do you encourage participation for those who may be more reserved?
Personalized based on this facility's data
Key Review Excerpts
“Robin in admissions was a great help to me, when no one else was there for me,Robin was,she went above and beyond to help me with placement for my husband”
“Cafeteria and dietary has improved, food is hot and fresh, better seasoning of protein is needed. Housekeeping and Maintenance continues to do a good job”
“My mother spent 13 days of respite care at Prairie Oasis (July 6th-18th, 2022). She had a wonderful experience. The staff treated her really well and she felt very comfortable there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
7
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Prairie Oasis has a concerning pattern of repeated deficiencies, with families filing 29 complaints that triggered federal investigations. The facility shows persistent problems with accident prevention and safety hazards, resident abuse and neglect protections, and medication management across multiple surveys. While all violations were reportedly corrected, the recurring nature of issues—particularly safety hazards appearing in nearly every survey—raises significant concerns about sustained quality improvements and resident protection.
Mar 21, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 20, 2026Complaint8
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Feb 8, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 18, 2025Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 12, 2025Routine11
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 27, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Feb 8, 2026
$123,940
Fine
Dec 18, 2025
$58,200
Payment Denial
Sep 12, 2025
3-day denial
Fine
Feb 27, 2025
$20,470
Payment Denial
Oct 24, 2024
82-day denial
Fine
Oct 24, 2024
$83,097
Fine
Feb 6, 2024
$3,418
Fine
Jul 28, 2023
$13,039
Ownership & Operations
Who Operates This Facility
Prairie Oasis
for profit
Chain Affiliation
Icare Consulting Services
7 facilities nationwide
Chain avg rating: 1.0/5 · Rank 3 of 7 (Worst) (Best)
Ownership & Management
Owners
Chankin, Kevin
Owner
Levovitz, Yeruchom
Owner
Webster, Shimon
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit prairieoasishc.com
Medicare data downloads
Original nursing home datasets
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