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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 40 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
2 findings in latest survey
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 57% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
BRIA of River Oaks faces severe, recurring criticism regarding cleanliness, staff professionalism, and the safety of residents. While a small minority of reviewers report positive experiences with specific nursing staff or transition assistance, the overwhelming majority of feedback highlights issues with theft, neglect, and poor communication. Families should be aware of consistent reports regarding unsanitary conditions and a lack of responsiveness from administrative staff.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
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Distribution · 42 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“Now let's talk about the STRONG ODOR OF URINE that greets you at the door !!! NASSSSTY!!”
“The residents lie in bodily waste for an unacceptable amount of time. His clothes were stolen and tv was broken. Can't communicate with doctors after repeatedly asking to.”
“They moved my mother into a room with out cleaning it first! The room still had bodily fluids in a bucket, pee stains all over, old linen, and soiled pants from the last patient”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Multiple families have filed complaints about this facility, with repeated issues around abuse protection, treatment failures, and environmental cleanliness persisting across recent surveys. The facility has struggled most with protecting residents from abuse and neglect, providing appropriate medical treatment, and maintaining clean living conditions. While all deficiencies show correction dates, the pattern of recurring problems in critical care areas suggests ongoing challenges with consistent quality and safety standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal Penalties
Fine
Mar 14, 2025
$22,984
Fine
Dec 3, 2024
$25,604
Fine
Oct 10, 2024
$14,050
Fine
Jul 13, 2024
$30,550
Fine
May 31, 2024
$30,602
Payment Denial
May 31, 2024
2-day denial
Fine
Jan 9, 2024
$82,833
Fine
Nov 3, 2023
$13,039
Fine
Aug 3, 2023
$50,586
Payment Denial
Aug 3, 2023
10-day denial
Bria of River Oaks
for profit
Bria Health Services
15 facilities nationwide
Chain avg rating: 1.2/5 · Rank 13 of 15 (Lowest rating)
Owners
Berkovits, Fred
Owner
Segal, Dov
Owner
Weiss, Amy
Owner
Weiss, Natan
Owner
Key personnel
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Google Reviews
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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