Snf-The Villa at Marymount
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 63 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (10 vs median 8.0)
- High staff turnover (67%)
Bottom 25% in OH · Below recommended RN staffing · Above recommended total nurse staffing · $83,603 in fines
What this means for your family
This facility's rehabilitation and memory care units are frequently praised for their expertise and compassion. However, families must be prepared to provide consistent oversight, as multiple reports indicate that patients who cannot advocate for themselves may experience lapses in basic care and medication management.
Google Reviews
Google Reviews
63 reviews on Google“The Villa at Marymount receives polarized feedback, with many families praising the rehabilitation therapy team and the facility's physical appearance. However, significant concerns persist regarding inconsistent nursing care, medication management errors, and poor responsiveness to call lights, particularly during evening and weekend shifts. Potential families should be aware that while some report excellent, attentive care, others describe a facility that requires constant family oversight to ensure basic needs are met.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation and physical therapy
- Clean and well-maintained facility grounds
- Proactive follow-up and discharge coordination
- Compassionate and knowledgeable memory care staff
Concerns
- Inconsistent medication management and delays (mentioned by 4 reviewers)
- Slow or non-existent response to call lights (mentioned by 3 reviewers)
- Poor hygiene standards and lack of basic care (mentioned by 3 reviewers)
- Understaffing and unprofessional staff behavior (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the importance of timely care, could you walk me through your current process for responding to call lights and how you ensure residents aren't waiting too long for assistance?
- 2I understand medication management is a critical part of daily care; what specific protocols or double-check systems do you have in place to prevent delays or errors in administering medications?
- 3With the facility's focus on rehabilitation, how do you balance the intensity of physical therapy sessions with the personal hygiene and daily living needs of residents?
- 4I've read that your memory care team is highly regarded; how do you ensure that same level of compassionate, dedicated attention is consistent across all shifts and departments?
- 5Since staffing levels can impact the quality of daily life, what steps is the leadership team taking to improve staff retention and ensure consistent, professional care for all 130 residents?
- 6Could you describe the daily activity schedule and how you tailor these programs to keep residents engaged and socially connected throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The physical and occupational therapy is great! I would definitely rate them 5-star for therapy. I'm rating it a 1-star because this is NOT a facility for anyone who doesn't have a reasonable portion of self-sufficiency or able to seriously advocate for themselves.”
“They can’t change a colostomy bag correctly so my mom sat in her feces for who knows how long, this happened more then once. They emptied her catheter bag and left an unopened container of urine sitting on the floor.”
“I felt a sense of peace the moment I walked into The Village at Marymount Memory Care Unit. The staff and caregivers are caring, compassionate people and know a great deal about dementia.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
3
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The facility has concerning patterns of repeated complaints from families, with 16 complaint-triggered deficiencies across multiple surveys. Most problematic are recurring issues with accident prevention and safety supervision, wound care and skin protection, and medication management, with some problems persisting across multiple years. While the facility has corrected deficiencies when cited, the pattern of repeated complaints about basic care quality suggests ongoing challenges that families should carefully investigate during visits.
Mar 13, 2025Complaint5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 13, 2025Routine14
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Smoke Deficiencies
Install an approved automatic sprinkler system.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Dec 16, 2024Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 20, 2024Complaint3
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 30, 2023Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nov 30, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Federal Penalties
Fine
Mar 13, 2025
$29,601
Payment Denial
Feb 20, 2024
5-day denial
Fine
Nov 8, 2023
$54,002
Ownership & Operations
Who Operates This Facility
Snf-The Villa at Marymount
for profit
Ownership & Management
Owners
Marymount Healthcare Holdco LLC
Owner · Organization
Cth Irrevocable Trust
Owner (parent company) · Organization
Cth Nightingale LLC
Owner (parent company) · Organization
Cutlass Op Family Trust II
Owner (parent company) · Organization
Cutlass Op Holdings LLC
Owner (parent company) · Organization
Sri Family Irrevocable Trust
Owner (parent company) · Organization
Sri Nightingale LLC
Owner (parent company) · Organization
Wellspring at Marymount LLC
Owner (parent company) · Organization
Braun, Dov
Owner (parent company)
Gottesman, Daniel
Owner (parent company)
Gutman, Isaac
Owner (parent company)
Taub, Jacob
Owner (parent company)
Jakobowitch, David
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Official Website
Visit villageatmarymount.org
Medicare data downloads
Original nursing home datasets
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