Strong Medicare quality ratings; public reviewers often praise exceptional physical and occupational therapy. Still worth an in-person visit.
based on 60 Google reviews

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Southington Care Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: exceptional physical and occupational therapy and clean, well-maintained facility. Review the component ratings and current source records before deciding.
Southington Care Center is widely praised for its exceptional rehabilitation services, with many patients reporting successful recoveries and a return to independence. While the vast majority of reviews highlight a professional, compassionate staff and a clean environment, a few families have raised concerns regarding specific instances of poor aide behavior and occasional communication gaps with medical providers.
Quality Themes
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Distribution · 59 analyzed
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Key Review Excerpts
“Each nurse, CNA, PT/OT, dietician, house keeper,volunteer and administrative personal were responsive to your own needs and care. Would be HIGHLY recommended to anyone that needs assistance in getting back on their feet to become independent again.”
“The entire staff was fantastic, from all her nurses to the administrators, to the people that took care of food, and cleaning. We couldn’t have asked for a better place for her end of life.”
“Everything is good but there are always a few to ruin a review. Two night time CNA’s have been horrible to my 96 yr old mom. I’ve brought it up to the head nurse who wrote a report I am told but she still has these aids.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints triggering three recent deficiencies, including concerns about resident rights and protection of belongings. The facility shows recurring issues with infection control (cited in 2019 and 2024), resident rights violations, and quality of care problems including wound care and treatment planning. While most deficiencies appear corrected, the pattern of complaints and repeated infection control issues suggests ongoing challenges with fundamental care standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Southington Care Center
nonprofit
Key personnel
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