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Assisted Living · Rochester Hills, MI
873 W Avon Rd., Bellbrook Business · Rochester Hills, MI 48307
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 54 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Sanctuary at Bellbrook highly. Reviewers highlight: warm, compassionate nursing and care staff, high-quality dining and restaurant services. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Sanctuary at Bellbrook is widely praised for its beautiful campus, high-quality dining, and a staff that many families describe as compassionate and attentive. However, there is a recurring pattern of concern regarding the rehabilitation unit, specifically involving understaffing, slow response times to medical needs, and dismissive communication from staff when families raise concerns.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the staff as 'angels,' a significant minority report dismissive behavior and neglect in the rehab unit.
Communication is described as excellent by some, but others report being 'cut off' or ignored by staff.
Reviewers frequently describe the facility as clean and well-maintained.
Multiple reviewers consistently praise the restaurant-style dining and food quality.
Residents and visitors mention a variety of engaging activities and social events.
Multiple reports of delayed medical attention and difficulty getting health concerns addressed.
Families of memory care residents express high satisfaction with the safety and compassion provided.
Some concerns regarding transparency of target age requirements and policies for Medicaid beds.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 102 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The staff was attentive and caring; the medical oversight effective; and they saw my mother as a whole person, not just someone with dementia.”
“The staff can be nice and attentive however when a problem arises that needs to be addressed it gets dismissed. When you try to talk to anyone if they dont want to hear there is an issue you will be 'cut off' and the staff member will walk out of the room.”
“My father went to rehab after minor surgery. He was living independently before surgery, after his stay at Bellbrook he was rendered a near invalid. The OT and PT he received were horrible.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal inspection from January 2024 identified issues regarding medication documentation, hallway obstructions caused by Hoyer lifts, and broken furniture. The facility was recommended for license renewal pending an acceptable corrective action plan.
Medication administration records (MAR) review showed Resident A's MAR was blank on 12/21/23 for the 10:00pm dose of dicyclomine; staff failed to initial or document if the medication was given.
Maintenance issues: A cabinet in the 'fountain view' room was broken and off its hinges, and two other cabinets in the same room were missing knobs.
Multiple Hoyer lifts were being kept in resident occupied hallways, leaving the areas partially obstructed.
Mercy Services for Aging
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit trinityhealthseniorcommunities.org
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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