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Public Google reviewers rate this highly and often mention clean, modern, and well-maintained building. Schedule a visit to confirm the fit.
based on 109 Google reviews
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Public Google reviewers rate American House Hampton Village highly. Reviewers highlight: clean, modern, and well-maintained building, engaging activities and themed family events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
American House Hampton Village is a visually appealing, modern facility that many families praise for its cleanliness, engaging activities, and friendly staff. However, there is a recurring pattern of concern regarding the quality of care in the memory care unit, specifically regarding hygiene assistance and a perceived lack of proactive strategies for residents with dementia. While many families report a positive, family-like atmosphere, others have expressed significant frustration with management responsiveness and staff turnover during leadership transitions.
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Key Review Excerpts
“The staff stated they cannot force them, which is true but there are tools to encourage her.”
“Dee (head nurse) is beyond fantastic and answers calls/texts regardless of time or day. She follows up on any request and cares for the residents.”
“The majority of them are vested in the residents and really care for them. BUT now that this facility changed over from Anthology to American House the leadership team is very disappointing. You are never able to speak with anyone nor do they return calls.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified serious concerns, including an incident where a resident sustained a broken arm due to being pushed by staff and issues with the adequacy of care for memory care residents. While some allegations regarding medical response times were not substantiated, documentation errors and care quality issues were noted.
Resident A's arm was broken after being pushed to the ground by Employee 1; the use of force was deemed unnecessary and wrongful.
Additional Finding: Employee 1 administered a breathing treatment to Resident A on 12/19/24, but the treatment was not documented on the Medication Administration Record (MAR).
Additional Finding: Residents of the memory care unit were not receiving adequate and appropriate care, specifically regarding incontinence care and assistance with eating.
Ah Hampton Village Opco LLC
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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