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Assisted Living · Rochester Hills, MI
873 W. Avon Road, Bellbrook Business · Rochester Hills, MI 48307
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 17 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
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Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
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Public Google reviewers rate Mercy Bellbrook/frances Warde highly. Reviewers highlight: beautiful, well-maintained campus, high-quality dining and restaurant service. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Mercy Bellbrook/Frances Warde is widely praised for its beautiful campus, high-quality dining, and compassionate staff in independent and memory care settings. However, multiple families have reported significant concerns regarding the rehabilitation unit, specifically citing understaffing, poor communication, and inadequate medical responsiveness.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the staff as 'angels,' others report dismissive behavior and lack of care in the rehab unit.
Communication is described as excellent by some, but others report being 'cut off' or ignored when raising concerns.
Reviewers frequently mention the facility is clean, well-maintained, and nicely decorated.
Multiple reviewers consistently praise the quality of the food and the restaurant-style dining experience.
Residents and visitors highlight a variety of engaging activities and social events.
Reports of delayed medical attention and issues with UTI testing suggest inconsistencies in clinical oversight.
Families consistently report high satisfaction with the compassionate and patient care provided in the memory care wing.
Concerns were raised regarding the facility's approach to potential residents seeking Medicaid beds.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 64 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“BELLBROOK EXCEEDED OUR HOPES IN EVERY WAY. The staff was attentive and caring; the medical oversight effective; and they saw my mother as a whole person, not just someone with dementia.”
“My father went to rehab after minor surgery. He was living independently before surgery, after his stay at Bellbrook he was rendered a near invalid. The OT and PT he received were horrible.”
“My mother's care was outstanding. The staff members were patient and kind. When we had questions or concerns, it was incredibly easy to get in touch with them.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A special investigation in early 2024 addressed allegations of insufficient staffing levels. However, a recent renewal inspection in August 2024 found the facility to be in substantial compliance with all rules.
No deficiencies are reported in this inspection record.
Allegation of short staffing: The home is short staffed and cannot do all the work with the staff they have; staff complained to management but no action was taken.
No deficiencies are reported in this inspection record.
Mercy Services for Aging
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Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit trinityhealthseniorcommunities.org
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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