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Assisted Living · Rochester Hills, MI
873 W. Avon Road, Bellbrook Business · Rochester Hills, MI 48307
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 13 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Mercy Bellbrook/mcauley highly. Reviewers highlight: warm, attentive, and compassionate nursing and support staff, beautiful, well-maintained, and clean facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Bellbrook/McAuley is generally praised for its beautiful campus, engaging activities, and compassionate staff who treat residents like family. However, several families and patients have reported significant concerns regarding understaffing, slow response times to call buttons, and poor communication during medical issues in the rehabilitation unit. While many families feel peace of mind, others have expressed frustration with the responsiveness of nursing staff and the quality of care during recovery stays.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the kindness of staff, several others report dismissive or unresponsive behavior, particularly in the rehab unit.
While some find staff easy to reach, others report being 'cut off' or ignored when raising concerns.
Reviewers frequently describe the facility as beautiful, clean, and well-maintained.
Multiple reviewers consistently praise the quality of the food and the restaurant-style dining experience.
Reviewers highlight a variety of engaging activities like book clubs, seminars, and social events.
Concerns were raised regarding the handling of medical issues and reporting of patient problems.
Families of memory care residents express high satisfaction with the safe, personal, and compassionate care provided.
Some reviewers noted disappointment with the lack of transparency regarding age requirements and financial policies.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 244 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The staff was attentive and caring; the medical oversight effective; and they saw my mother as a whole person, not just someone with dementia.”
“Unfortunately, some of the nursing staff seems to consider reporting problems as complaints. Consequently the problem is only now been taken seriously.”
“Not enough staff, ran out of food, staff would not answer the call button and just told mom to use her diaper, she only has one kidney.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
No deficiencies found. Both the recent renewal inspection and the original licensing study report indicate that the facility is in substantial compliance with all state licensing rules and regulations.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Mercy Services for Aging
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit trinityhealthseniorcommunities.org
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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