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Nursing Home · Rochester Hills, MI
873 W Avon Rd, Bellbrook Business · Rochester Hills, MI 48307
Map location from our source data
Medicare overall rating
5 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 36 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Your next step
You don't need to know everything. Start with these questions.
Bellbrook has a strong overall Medicare rating. Medicare reports an average of 1.53 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 4.4 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Bellbrook is a large, well-regarded senior living community that offers a continuum of care, including independent living, assisted living, and skilled rehabilitation. While many families praise the compassionate staff, beautiful campus, and high-quality dining, there is a recurring pattern of negative feedback regarding the rehabilitation unit, specifically concerning understaffing and poor responsiveness to medical needs.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the staff as kind and caring, a significant number of rehab patients report dismissive or unresponsive behavior.
Families generally find the administrative and sales staff very helpful, though some report difficulty addressing issues with nursing staff.
Reviewers frequently describe the facility as clean, well-maintained, and nicely decorated.
Multiple reviewers consistently praise the quality of the food and the restaurant-style dining experience.
Reviewers mention a variety of engaging activities like book clubs, seminars, and social events.
Multiple reports of delayed medical attention and difficulty getting health concerns taken seriously in the rehab unit.
Families of memory care residents express high satisfaction with the safety, compassion, and personal attention provided.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 92 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The staff was attentive and caring; the medical oversight effective; and they saw my mother as a whole person, not just someone with dementia.”
“My mother's care was outstanding. The staff members were patient and kind. When we had questions or concerns, it was incredibly easy to get in touch with them.”
“Unfortunately, some of the nursing staff seems to consider reporting problems as complaints. Consequently the problem is only now been taken seriously. From my perspective, this staff holds grudges and is often unresponsive.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 15 measures
13
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Bellbrook shows a concerning pattern with 35 deficiencies across three surveys, primarily in fire safety systems, resident care planning, and food service. Most issues appear corrected, though fire safety problems recurred from 2022 to 2024, and food service violations repeated in both 2022 and 2024. One complaint was filed by families regarding resident rights and bed-hold policies, which has been addressed.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Bellbrook
nonprofit
Trinity Health
19 facilities nationwide
Chain avg rating: 3.4/5 · Rank 1 of 20 (Highest rating)
Owners
Trinity Continuing Care Services
Owner · Organization
Che Trinity INC
Owner (parent company) · Organization
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit trinityhealthseniorcommunities.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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