Saint John Paul II Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 5 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Above-median deficiencies (17 vs median 12)
Below average in CT · Below recommended RN staffing · Below chain average · $61,220 in fines · Abuse citation
What this means for your family
The facility is highly regarded for its compassionate and personable nursing staff, making it a supportive environment for residents. However, families should be proactive in maintaining open lines of communication with administration to ensure that specific care instructions and logistical needs are clearly understood by all staff members.
Google Reviews
Google Reviews
5 reviews on Google“Saint John Paul II Center is generally regarded as a compassionate facility with a personable and caring nursing staff. While families appreciate the emotional and physical support provided to residents, there are noted concerns regarding communication lapses and the management of resident belongings.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Personable administrative team
- Safe and welcoming environment
Concerns
- Poor communication between staff regarding resident needs and logistics (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that you are very active in responding to online feedback; how do you use that family input to improve the day-to-day experience for residents?
- 2Given that coordination between departments is so vital, what specific systems do you have in place to ensure that care plans and resident needs are communicated clearly across all shifts?
- 3With your current staffing levels, how does your team ensure that residents receive consistent, personalized attention throughout the day?
- 4I see that the facility has had some recent health inspection findings; what specific steps are you taking to address those areas and improve your quality outcomes?
- 5What does a typical daily activity schedule look like to keep residents engaged and connected with the community?
- 6How do you handle medical emergencies or urgent changes in a resident's health status, and how quickly would our family be notified in those situations?
Personalized based on this facility's data
Key Review Excerpts
“The staff is very caring and responsive to the needs of the residents. I feel very comfortable with the care both physical and emotional.”
“The staff was nice, admin and nurses, were all very personable. my mom was bed bound when she stayed here and in her final stages of illness, she could not eat solid foods almost from the start of her stay.”
“I visit to draw blood from the patience and i must say the staff are so sweet. They treat there patience with love and care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Saint John Paul II Center has significant ongoing concerns with families filing multiple complaints about protection from abuse and neglect, care planning, and family notification issues. The facility shows recurring problems across medication management, resident safety, and care planning that persist across multiple surveys from 2021 to 2025. Most troubling, some recent complaint-triggered deficiencies from August 2025 remain without correction plans, suggesting unresolved safety issues that prompted family reports.
Mar 27, 2026Complaint1
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
Oct 16, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Sep 2, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 21, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 13, 2025Routine12
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Apr 4, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Federal Penalties
Fine
May 17, 2023
$15,593
Fine
May 17, 2023
$45,627
Ownership & Operations
Who Operates This Facility
Saint John Paul II Center
for profit
Chain Affiliation
Highbridge Healthcare
6 facilities nationwide
Chain avg rating: 3.3/5 · Rank 3 of 4
Ownership & Management
Owners
Egert, Usher
Owner
Mendlovic, Barry
Owner
Paskes, Joel
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit danburycarecenter.com
Medicare data downloads
Original nursing home datasets
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