Rose Garden Residential Care
Limited public data on Rose Garden Residential Care. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 35 Google reviews
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What this means for your family
This facility's beautiful grounds and courtyard are notable assets, but recent reports of severe hygiene neglect and inadequate staffing are deeply concerning. If you choose this facility, you must implement frequent, unannounced visits to personally verify that your loved one is clean, appropriately dressed, and being properly supervised.
Google Reviews
Google Reviews
35 reviews on Google“Families should exercise extreme caution, as recent reviews describe severe neglect, including residents being left in soiled clothing, unhygienic living conditions, and inadequate staffing. While some older reviews praise the beautiful grounds and caring staff, the most recent feedback highlights critical failures in basic hygiene, resident safety, and administrative oversight.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful and open grounds
- Nice courtyard design
- Friendly atmosphere in older reviews
Concerns
- Severe hygiene and neglect issues (soiled diapers, unbathed residents) (mentioned by 4 reviewers)
- Inadequate staffing levels and resident supervision (mentioned by 3 reviewers)
- Loss or theft of personal belongings (mentioned by 2 reviewers)
- Poor administrative communication and responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1The courtyard and grounds look absolutely beautiful; how often are the residents able to spend time enjoying the outdoor spaces?
- 2What specific protocols do you have in place to ensure residents are assisted with personal hygiene and grooming every day?
- 3How do you manage staffing levels during the night shifts or weekends to ensure every resident is closely supervised?
- 4If a medical emergency occurs after hours, what is the immediate process for contacting family and getting the resident care?
- 5What is the best way for us to stay in regular contact with the administration regarding updates on our loved one's well-being?
- 6How do you help residents keep track of their personal belongings and prevent items from getting misplaced?
Personalized based on this facility's data
Key Review Excerpts
“Took us 10 minutes to find her as staff had no idea where she was. We found her in another patients room. (Room smelled like a porta-pottie and was littered with dirty diapers)”
“She was filthy, she stunk so bad, I gagged when I hugged her. All the nice things I bought her, are gone. She has been to the hospital twice due to rectal bleeding.”
“They took her favorite blanket that was my grandmother's and she wanted it with her but they took it and stole it! Then they took her clothes and she was sitting with no underwear constantly and sitting in pee till she got a rash”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 24, 2026OtherCleanReport
The unannounced visit was conducted to initiate a complaint investigation. The analyst observed pertinent documents and conducted staff interviews. No deficiencies were cited during this visit.
Feb 19, 2026ComplaintCleanReport
This report details a complaint investigation conducted on behalf of the facility. All allegations regarding staff neglect, resident injuries, inadequate supervision, and leaving residents on the floor were determined to be Unsubstantiated based on the evidence gathered from interviews and observations.
Feb 3, 2026Follow-up
The facility underwent a Case Management visit on February 3, 2026, following previous complaints. Two deficiencies were cited based on Title 22, Division 6 of the California Code of Regulations. Both deficiencies were classified as Type B, indicating non-compliance that could become a risk if not corrected.
General Food Service Requirements: All food must be of good quality. This requirement was not met because staff did not inspect food for damage before acceptance.
General Requirements for Restricted Health Conditions: The licensee must ensure the client’s health-related service needs are met and follow the approved plan. This was not met regarding fall risk observation.
Jan 30, 2026ComplaintCleanReport
This report details a complaint investigation concerning allegations of questionable death, lack of incontinence care assistance, and physical abuse. The investigation found no evidence to support any of the allegations, resulting in an 'Unsubstantiated' determination for all claims.
Jan 30, 2026ComplaintCleanReport
This report details a complaint investigation concerning allegations of questionable death, lack of incontinence care assistance, and physical abuse. The investigation found no evidence to support any of the allegations, resulting in an 'Unsubstantiated' determination for all claims.
Dec 23, 2025ComplaintCleanReport
The investigation was conducted regarding allegations of resident injury and failure to seek timely medical attention. Based on staff and resident interviews, the allegations were deemed unsubstantiated. The report explicitly states that no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.
Dec 19, 2025ComplaintCleanReport
This report details a complaint investigation conducted regarding staff communication and resident assistance. All three allegations—failure to notify responsible parties of changes in condition, failure to respond to representative calls, and failure to respond to resident calls for assistance—were determined to be Unsubstantiated based on the evidence reviewed.
Dec 16, 2025ComplaintCleanReport
This report details a complaint investigation conducted following an unannounced visit. The allegations regarding soiled diapers, failure to follow special diets, and lack of assistance with feeding/drinking were all investigated. Based on observations and staff interviews, all allegations were found to be Unsubstantiated.
Ownership & Operations
Who Operates This Facility
Rose Garden Res Operator LLC; Paradise Gardens Mnr
GARCIA, CELIA
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit rosegardenresidentialcare.com
Medicare data downloads
Original nursing home datasets
CA CCLD — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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