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Assisted Living

The Hills of Stillman

Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.

940 Stillman Avenue, North Redlands · Redlands, CA 9237418 bedsLicensed & Active
Google rating
4.7/5

based on 14 Google reviews

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The Hills of Stillman Assisted Living in Redlands, CA — Street View
Street View

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What this means for your family

This facility is an excellent choice if you prioritize emotional well-being and frequent communication with caregivers. The staff is widely recognized for treating residents like family, though you may want to inquire about specific dining menus as reviews focus more on care than nutrition.

Google Reviews

Google Reviews

14 reviews on Google
Families can expect a highly compassionate, person-centered environment that feels more like a home than a facility. Reviewers consistently praise the attentive staff and excellent communication, though there is a notable lack of specific detail regarding food or pricing in the available reviews.

Quality Themes

FoodN/AStaff10.0Clean9.0Activities8.0MedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Compassionate and attentive caregiving staff
  • Excellent family communication and updates
  • Warm, home-like atmosphere
  • Person-centered care approach

Rating Trends

Tap a year to see what changed

2345.02018(4)3.92019(7)5.02020(2)5.02021(1)5.02023(1)5.02024(1)5.02025(1)

Distribution · 17 analyzed

5
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How They Respond to Reviews

14%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since the atmosphere here feels so warm and home-like, what kind of daily activities or social gatherings do the residents typically participate in together?
  • 2We've heard wonderful things about how much the staff prioritizes person-centered care; how do you go about getting to know a new resident's specific likes, dislikes, and daily routines?
  • 3Communication is so important to us, so could you tell us more about how the staff provides regular updates and keeps families in the loop regarding their loved one's well-being?
  • 4In the event of a medical emergency or if a health concern arises during the night, what is the specific protocol for getting care or contacting us?
  • 5With such a small and intimate community of 18 residents, how does the staff ensure that every individual's specific care needs are met with that attentive touch people talk about?
  • 6I noticed the owner is active in responding to feedback; how does the management team use resident or family feedback to make improvements to the facility?

Personalized based on this facility's data


Key Review Excerpts

The place feels like a home rather than a facility...just a diverse family all living together!

Family of a former resident · 2023★★★★★

Kiersten Vance has created a compassionate-caring atmosphere for all of her residents. Kiersten has surrounded herself with a wonderful staff and I have found each and every staff member to be patient, attentive and kind.

Family of a resident recovering from a hip fracture · 2020★★★★★

Seniors have opportunities to socialize, play music, do crafts, exercise, and play with Rusty and Pepper (dogs).

Reviewer praising the environment · 2021★★★★★
Source: 14 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

10total
6 Type A— immediate health risk
Clean record— no deficiencies found
Apr 23, 2026Other
Clean

FACILITY EVALUATION REPORT

Apr 16, 2026Other
Clean

FACILITY EVALUATION REPORT

Mar 18, 2026Other
Clean

The facility underwent an unannounced health and safety check on March 18, 2026. The Licensing Program Analyst observed that the facility had operable utilities and sufficient food supplies for both perishable and nonperishable items. No deficiencies were cited during the visit.

Feb 25, 2026Other
Clean

The facility was inspected by the Licensing Program Analyst and found to be clean and in good repair. The LPA observed adequate food supplies and functioning utilities. No deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

Jan 27, 2026Other
Clean

The inspection was an informal office meeting held to discuss recent financial issues concerning the facility, including late rental payments, utility shut-off notices, and staff wage payment delays. The licensee acknowledged these issues and agreed to provide a written plan by 1/29/2026 detailing how financial obligations and staffing levels will be corrected.

Jan 22, 2026Complaint
Clean

The complaint investigation substantiated allegations regarding the facility's financial distress, inadequate staffing, and insufficient food supplies. Three Type A deficiencies were cited, indicating immediate health and safety risks related to the facility's operational stability and resident care.

Jan 22, 2026Other
Clean

The complaint investigation substantiated allegations regarding the facility's financial distress, inadequate staffing, and insufficient food supplies. Three Type A deficiencies were cited, indicating immediate health and safety risks related to the facility's operational stability and resident care.

Oct 21, 2025Inspection
Clean

The facility underwent a required comprehensive annual inspection. The report indicates that the facility is operating in compliance with all licensing requirements, as no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hills of Stillman, INC., the

Administrator

CHAVEZ, REGINA

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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