Pacific Pines
Families consistently rate this highly — reviewers highlight high-quality end-of-life care. Schedule a visit to confirm the fit.
based on 9 Google reviews
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What this means for your family
Pacific Pines is an excellent choice for families seeking high-quality end-of-life care and a clean, professional environment. Be prepared for higher-than-average costs, as reviewers indicate the premium pricing reflects the high standard of care and family amenities provided.
Google Reviews
Google Reviews
9 reviews on Google“Pacific Pines is highly regarded for its high-quality elder care and end-of-life services, with specific praise for the professionalism of the staff. While reviewers note that the facility is premium-priced, they emphasize that the quality of care and cleanliness justifies the cost.”
Quality Themes
Tap a score for detailsStrengths
- High-quality end-of-life care
- Clean and well-maintained environment
- Attentive and caring staff
- Family-friendly amenities including private rooms
Concerns
- High pricing/cost of services
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since Pacific Pines is such a cozy, small community, how do the residents typically interact and socialize during meal times or group activities?
- 2We've heard wonderful things about the attentiveness of your staff; how do you ensure that personalized care remains consistent for each resident?
- 3With such a clean and well-maintained environment, what is your routine for maintaining the comfort and upkeep of the private rooms?
- 4Given the specialized end-of-life care you provide, how does the team support both the residents and their families during those sensitive transitions?
- 5Could you walk us through the protocol for handling medical emergencies or unexpected health changes during the night?
- 6As we plan our budget, could you help us understand what specific premium services or amenities are included in the monthly cost to ensure we're getting the best value for our needs?
Personalized based on this facility's data
Key Review Excerpts
“Nancy, Ramon and the staff of the Pacific Pines elder care homes were such a great discovery for my mother and my family. As a retired hospice social worker, during my working days I would only occasionally find homes of such high quality.”
“They were caring and very clean, pretty pricey...ya get what ya pay for...private room with extra full size bed for family members. All meals freshly cooked for family as well.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 5, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jan 12, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 18, 2025InspectionClean
The facility underwent a required annual inspection conducted by LPA Sarina Ramirez. The inspection covered physical plant, food service, and care/supervision areas. No deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.
Apr 8, 2024InspectionClean
The facility underwent a required comprehensive annual inspection. The report indicates that the facility is operating in compliance with all regulations, as no deficiencies were cited during the visit.
Apr 28, 2022InspectionClean
The facility underwent an unannounced annual inspection with a focus on infection control. The inspector observed proper signage, sufficient hand hygiene and cleaning supplies, and adequate use of face coverings throughout the facility. No deficiencies were cited per Title 22, Division 6, of the California Code or Regulations.
Ownership & Operations
Who Operates This Facility
Integrated Elder Care INC.
AMANDA SANTOS
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit pacific-pines.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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