Pacific Pines
Families consistently rate this highly — reviewers highlight high-quality end-of-life care. Schedule a visit to confirm the fit.
based on 9 Google reviews
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What this means for your family
Pacific Pines is an excellent choice if you are looking for high-quality, professional end-of-life care and a clean environment. Be prepared for a higher price point, as reviewers indicate the cost reflects the premium level of service and family-friendly amenities provided.
Google Reviews
Google Reviews
9 reviews on Google“Pacific Pines is highly regarded for its high-quality elder and end-of-life care, with specific praise for the professionalism of the staff. While reviewers note that the facility is premium-priced, they suggest the quality of care and cleanliness justify the cost.”
Quality Themes
Strengths
- High-quality end-of-life care
- Clean and well-maintained environment
- Caring and professional staff
- Family-friendly amenities including private rooms
Concerns
- High pricing/cost
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a small, intimate community of 10 residents, how do you ensure everyone gets personalized attention during mealtimes?
- 2We noticed how much you value feedback from families in your responses; how do you typically involve residents and their families in making decisions about the home?
- 3What kind of daily activities or social outings do you organize to keep the small group engaged and connected?
- 4Since it is a smaller setting, what is the specific protocol if a medical emergency occurs during the night?
- 5How do you manage personalized nutrition or special dietary needs for each of your 10 residents?
- 6How do staff members build close, meaningful relationships with residents in such a cozy environment?
Personalized based on this facility's data
Key Review Excerpts
“Nancy, Ramon and the staff of the Pacific Pines elder care homes were such a great discovery for my mother and my multi-family. As a retired hospice social worker, during my working days I would only occasionally find homes of such high quality.”
“They were caring and very clean, pretty pricey...ya get what ya pay for...private room with extra full size bed for family members. All meals freshly cooked for family as well.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 29, 2026InspectionClean
The inspection identified several deficiencies across multiple areas, including immediate safety risks related to sharps storage (Type A). Multiple Type B deficiencies were cited concerning medication administration protocols, the lack of a current disaster plan, and failure to conduct required disaster drills. Overall, the facility requires significant corrective action in safety protocols and record-keeping.
Jan 23, 2025InspectionClean
The facility underwent a required annual inspection conducted by the Licensing Program Analyst. The inspection covered the physical plant, food service, and care/supervision areas. No deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.
Jan 29, 2024InspectionClean
The facility underwent an unannounced required annual inspection. Deficiencies were cited regarding the lack of an entirely enclosed outdoor leisure space for residents with Dementia and the failure to maintain required staff training records for two employees. Both deficiencies are classified as Type B, indicating non-compliance issues requiring corrective action.
Feb 9, 2022InspectionClean
The facility underwent an unannounced annual inspection with an emphasis on infection control. The inspector observed proper signage, sufficient hand hygiene and cleaning supplies, and proper use of face coverings throughout the facility. No deficiencies were cited per Title 22, Division 6, of the California Code or Regulations.
Nov 24, 2021OtherClean
The inspection report documents a meeting between Licensing Program Analysts and the CEO to sign an amended complaint report regarding a previous complaint finding. The report notes that the complaint finding was unsubstantiated due to a system error in capturing the signed report on 11/17/2021. No specific deficiencies or citations were found in the provided text.
Sep 21, 2021OtherClean
This report details a case management visit conducted to review a request for a capacity increase. The facility was inspected, and the physical plant was found to be ready to accommodate the requested increase from 6 to 10 residents. The visit concluded with the licensee being notified of the final capacity increase approval.
Ownership & Operations
Who Operates This Facility
Integrated Elder Care INC.
THRANE, NANCY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit pacific-pines.com
Medicare data downloads
Original nursing home datasets
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