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Nursing Home Top Rated

Ridge Crest at Meadow Ridge

Strong Medicare quality ratings; families often praise warm, attentive nursing and therapy staff. Still worth an in-person visit.

100 Redding Road, West Redding, CT 0689659 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 28 Google reviews

5
4
3
2
1
Ridge Crest at Meadow Ridge Nursing Home in West Redding, CT — Street View
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What this means for your family

Ridge Crest is widely praised for its high-quality rehabilitation and professional care, making it a strong candidate for recovery. However, because some families have noted inconsistencies with agency staff and response times, we recommend asking the admissions team about their current ratio of permanent versus agency staff and how they manage call-bell response times during off-hours.

Google Reviews

Google Reviews

28 reviews on Google
Ridge Crest at Meadow Ridge is highly regarded by most families for its professional nursing staff, effective rehabilitation therapy, and upscale, well-maintained environment. While the vast majority of feedback is glowing, one reviewer reported significant issues with communication, inconsistent care from agency staff, and slow response times, suggesting that experiences can occasionally vary.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean10.0ActivitiesN/AMeds9.0MemoryN/AComms7.0ValueN/A

Strengths

  • Warm, attentive nursing and therapy staff
  • Clean, well-maintained facility and grounds
  • High-quality, varied dining options
  • Effective post-surgical rehabilitation programs
  • Pet-friendly environment

Concerns

  • Slow response times to call bells and requests (mentioned by 2 reviewers)
  • Inconsistent care quality due to reliance on agency staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02022(1)5.02023(7)4.32024(6)4.82025(10)5.02026(5)

Distribution · 29 analyzed

5
27
4
0
3
1
2
0
1
1

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It's wonderful to see how much the management engages with the community through their responses; how do you ensure that the high standards of care mentioned in your feedback are maintained during shift changes?
  • 2With such a high rating for your nursing and therapy teams, how do you manage the balance of care when temporary or agency staff are brought in to help?
  • 3We noticed the facility is very well-maintained; what kind of daily activities or social outings are planned to help residents enjoy the beautiful grounds?
  • 4Since the facility is pet-friendly, what are the specific guidelines for residents who want to have a companion with them?
  • 5How does the nursing team prioritize responding to call bells during the busier meal times or overnight hours?
  • 6In the event of a sudden medical change or an emergency after hours, what is the specific protocol for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

The staff at Ridge Crest exceeded our highest expectations. From the care managers, social workers, physical therapists, nurses, aids and maintenance staff. Each person was professional, competent and respectful.

Long-term resident's family · 2023★★★★★

Daytime staff is generally very good and attentive, although long wait times are not unusual. Buzzer system should allow them to ask the issue and then respond, not just put patients in some kind of queue.

Rehab patient · 2025★★★☆☆

The staff was amazing with communication and keeping me up-to-date on any doctors appointments or emergencies that occurred while he was there. And they were very thorough making sure that he was prepared enough to be in his own house.

Grandchild of resident · 2026★★★★★
Source: 28 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.26hrs
OK
Registered nurses for medical care
Total Nursing
4.99hrs
OK
All nurses + aides combined
Staff Turnover
32%
Lower is better (< 30% = good)
RN Turnover
32%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CT
88.0%
Greater bridgeport
80.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility11.9%
Better than Avg
Here
11.9%
US
12.1%
CT
19.7%
Greater bridgeport
22.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.1%
Better than Avg
Here
9.1%
US
14.4%
CT
18.2%
Greater bridgeport
16.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility16.1%
Better than Avg
Here
16.1%
US
19.4%
CT
24.9%
Greater bridgeport
25.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
CT
93.5%
Greater bridgeport
93.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.3%
Mixed vs Avgs
Here
14.3%
US
19.5%
CT
17.4%
Greater bridgeport
13.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
81.8%
CT
71.0%
Greater bridgeport
56.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.4%
Better than Avg
Here
96.4%
US
79.7%
CT
69.7%
Greater bridgeport
61.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
CT
1.5%
Greater bridgeport
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (12.8)
3 complaint-triggered

Ridge Crest at Meadow Ridge has a concerning pattern with 15 deficiencies across recent years, including three complaint-triggered violations where families reported problems. The facility struggles most with care planning, medication management, and quality of care issues. While all deficiencies show correction dates, problems persist across multiple surveys, and the most recent inspection in March 2024 found five new violations, suggesting ongoing challenges with consistent quality care.

Mar 24, 2025Routine
5
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0755Minimal · WidespreadCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Nov 26, 2024Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Oct 16, 2024Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Oct 27, 2022Routine
6
0694Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0825Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

Feb 13, 2020Routine
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ridge Crest at Meadow Ridge

Organization Type

for profit

Ownership & Management

Owners

Bsl Meadow Ridge Investors LLC

Owner · Organization

15%

David Reis Family Trust no. 1a

Owner · Organization

11%

David Reis Family Trust no. 3

Owner · Organization

19%

Georgetown Meadows LLC

Owner · Organization

6%

The David Reis Family Trust

Owner · Organization

15%

The David Reis Family Trust no. 4

Owner · Organization

9%

Priest, Donald

Owner

5%

Reis, David

Owner

19%

Bsl Investors Fund III LLC

Owner (parent company) · Organization

15%

Mehlman, Brett

Owner (parent company)

Key personnel

Pacific Western Bank5% or Greater Mortgage InterestBarstein, ChristopherManaging Control - Governing BodyBrown, PaulManaging Control - Governing BodyCatizone, HeatherManaging Control - Governing BodyGrape, ThomasManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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