Ludlowe Center for Health & Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 213 Google reviews
Watch Ludlowe Center for Health & Rehabilitation
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
Below average in CT · Meets national RN staffing standard · Above recommended total nurse staffing · Low staff turnover (stable workforce) · Below chain average · $8,824 in fines · Abuse citation
What this means for your family
Ludlowe is highly regarded for its beautiful environment and effective rehabilitation programs, making it a top choice for many families. However, given the serious reports of medication errors and staffing shortages, we strongly advise you to maintain active involvement in your loved one's daily care and to verify their medication schedule directly with the nursing supervisor.
Google Reviews
Google Reviews
213 reviews on Google“Ludlowe Center for Health & Rehabilitation is widely praised for its immaculate, hotel-like environment and a staff that many visitors describe as warm, professional, and attentive. While the vast majority of reviews are glowing, a small but vocal group of families reports serious concerns regarding understaffing, medication errors, and poor communication during medical emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Immaculate, hotel-like facility cleanliness
- Warm, professional, and attentive nursing staff
- Effective and dedicated rehabilitation therapy team
- Welcoming and efficient front-desk reception
Concerns
- Understaffing leading to slow response times (mentioned by 6 reviewers)
- Medication management errors and over-medication (mentioned by 3 reviewers)
- Poor communication regarding patient condition changes (mentioned by 3 reviewers)
- Inconsistent quality of food (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 206 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the current staffing levels, what is the facility's protocol for ensuring timely responses to call bells during peak hours?
- 2Could you walk me through your specific process for medication reconciliation and oversight to ensure accuracy for new residents?
- 3How does your clinical team proactively communicate changes in a resident's health status or care plan to family members?
- 4I noticed the facility is praised for its cleanliness and hotel-like environment; how do you maintain this high standard while balancing the demands of rehabilitation care?
- 5What steps are being taken to ensure consistent quality and variety in the dining program for residents with different dietary needs?
- 6How does the activity team design the daily schedule to keep residents engaged and socially connected within the 144-resident community?
Personalized based on this facility's data
Key Review Excerpts
“The hospital had messed up his medication list, and withheld a life saving medication. He was not getting better and actually declining in rehab. Roberta pressed until... able to determine the issue.”
“The facility is beautiful and the service is amazing. The only thing that I would recommend is putting more lights at the entrance and in the parking lot”
“I think it’s a shame that they don’t hire more aids though. The lovely aids they have already are stretched too thin.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ludlowe Center shows a concerning pattern of recurring safety and care issues, with families filing 11 complaint-triggered deficiencies over recent years. The most frequent problems involve accident prevention and resident safety, medication management, and providing appropriate treatment according to care plans. Issues with preventing falls and hazards have appeared multiple times across different surveys, suggesting persistent safety concerns. While the facility has corrected each cited deficiency, the pattern of repeated violations in critical care areas warrants careful consideration during your visit.
Oct 6, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Sep 15, 2025Routine8
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Sep 15, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 25, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jan 17, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 2, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Federal Penalties
Fine
Sep 15, 2025
$59,220
Fine
Oct 2, 2024
$8,824
Ownership & Operations
Who Operates This Facility
Ludlowe Center for Health & Rehabilitation
for profit
Chain Affiliation
National Health Care Associates
43 facilities nationwide
Chain avg rating: 3.0/5 · Rank 35 of 43
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
213 reviews from families & visitors
Official Website
Visit ludlowecenterhealth.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Cambridge Health and Rehabilitation Center
< 1 miNursing Home · Fairfield, CT
Mozaic Senior Life
1.1 miNursing Home · Bridgeport, CT
Springs at 3030 Park, the
2.2 miNursing Home · Bridgeport, CT
Northbridge Health Care Center
2.6 miNursing Home · Bridgeport, CT
Maefair Center for Health & Rehabilitation
2.8 miNursing Home · Trumbull, CT
Carolton Chronic & Convalescent Hospital INC
5.5 miNursing Home · Fairfield, CT