Rebekah Rehab Assisted Living Program, INC.
Limited public data on Rebekah Rehab Assisted Living Program, INC.. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 161 Google reviews
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What this means for your family
Rebekah Rehab appears to be a highly effective choice for short-term physical rehabilitation, with many patients reporting successful recovery. However, families of residents with dementia or those requiring high levels of daily assistance should exercise extreme caution, as multiple reviewers have reported significant issues with understaffing and neglect in these areas.
Google Reviews
Google Reviews
161 reviews on Google“Rebekah Rehab Assisted Living Program, Inc. receives highly polarized feedback, with many families praising the facility for successful post-surgery rehabilitation and clean, modern surroundings. However, a significant number of reviewers report serious concerns regarding understaffing, neglectful care for patients with dementia, and poor communication from administrative and nursing staff. Families should be aware that while many report positive outcomes, there is a recurring pattern of complaints regarding responsiveness and the quality of basic care for vulnerable residents.”
Quality Themes
Tap a score for detailsStrengths
- Effective post-surgery physical therapy
- Clean and well-maintained facility
- Helpful and professional social services team
- Generally positive experiences for short-term rehab stays
Concerns
- Chronic understaffing leading to neglect (mentioned by 12 reviewers)
- Inadequate care and lack of expertise for dementia patients (mentioned by 4 reviewers)
- Poor communication regarding patient health status and emergencies (mentioned by 6 reviewers)
- Unprofessional or rude staff behavior (mentioned by 7 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 449 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It is wonderful to see how well-maintained and clean the facility is; what specific cleaning schedules do you follow to keep the environment so nice for residents?
- 2Since your social services team is so highly regarded, how do they help new residents integrate into the community and participate in daily activities?
- 3How does the nursing team ensure that medication management is handled accurately and consistently for every resident?
- 4What is the protocol for communicating important updates or changes in a resident's health status to their family members?
- 5How is the staff trained to specifically support the unique needs and safety of residents living with dementia?
- 6In the event of a medical emergency after hours, what is the immediate process for contacting both medical professionals and the resident's family?
Personalized based on this facility's data
Key Review Excerpts
“My mom was recently there 8/2020. This was her third time but for some reason she wanted to leave. Idk what went on or how they are treating our family members. But she wanted to get tge hell out of there.”
“My 92 years old mother was a patient at Rebekah Rehab for three weeks. She received exceptional care in the rehab unit. Thank you for going above and beyond to provide great medical care to my mom.”
“Before putting my mom in this place, I did a tour, I asked questions, specific questions. My main questions was, are you familiar and experienced in Dementia care? They reassured me, told me about specific floors that were dedicated to Dementia care.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
20 violations from 2 inspections
Nov 27, 2024Complaint19Report
Personnel
Environmental standards
Food service
Environmental standards
Food service
Environmental standards
Food service
Environmental standards
General provisions
Admission and retention standards
Records and reports
Disaster and emergency procedures
Food service
Environmental standards
Admission and retention standards
Personnel
Disaster and emergency procedures
Resident services
Records and reports
Nov 10, 2022Other
Records and reports
Ownership & Operations
Who Operates This Facility
Rebekah Rehab Assisted Living Program, INC.
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
161 reviews from families & visitors
Official Website
Visit rebekahhealth.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
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