Williamsbridge Center for Rehabilitation and Nrsg
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 94 Google reviews
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What this means for your family
While some families report excellent care from specific staff members and successful rehabilitation, the recurring reports of poor sanitation and neglect are serious red flags. We strongly recommend visiting the facility unannounced to inspect the cleanliness of the hallways and rooms yourself before making a decision.
Google Reviews
Google Reviews
94 reviews on Google“Williamsbridge Center for Rehabilitation and Nursing receives highly polarized reviews, with some families praising the dedicated nursing and rehab staff, while others report severe concerns regarding cleanliness and neglect. Many negative reviews describe a facility plagued by persistent odors, poor hygiene, and unprofessional staff behavior, leading to significant distress for residents and their families. Prospective families should be aware of the stark contrast between the positive experiences of some and the alarming reports of neglect and facility conditions from others.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and compassionate nursing staff
- Effective rehabilitation therapy services
- Small, tight-knit community feel
- Responsive leadership from specific directors
Concerns
- Persistent odors of urine and feces throughout the facility (mentioned by 6 reviewers)
- Unprofessional or rude staff behavior (mentioned by 7 reviewers)
- Neglect regarding basic hygiene and patient care (e.g., soiled linens, medication errors) (mentioned by 5 reviewers)
- Facility maintenance issues (e.g., crumbling walls, lack of cleanliness) (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 98 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that the facility has a smaller, tight-knit community feel, how do you ensure that staff members are consistently available to provide the personalized attention each resident needs?
- 2I noticed some concerns regarding facility maintenance and cleanliness; what is your current plan for addressing these environmental issues to ensure a comfortable living space for my loved one?
- 3With the current staffing levels, what specific protocols do you have in place to ensure that hygiene needs and linen changes are handled promptly and reliably?
- 4I see that leadership has been responsive to feedback online; how do you translate that commitment to communication into your daily interactions with families regarding their loved one's care?
- 5Can you walk me through your process for medication management and how you ensure accuracy and safety for residents during daily administration?
- 6What does a typical day look like for a resident here, and how do you encourage social engagement within the community?
Personalized based on this facility's data
Key Review Excerpts
“The staff is amazing. Quick to respond to a patient’s needs. As a patient my therapists were very supportive, patient and caring.”
“The nursing staff is attentive and knowledgeable. Wound care and healing is top-notch. The director of social services is compassionate and dedicated.”
“The facility is very small which gives it the benefit of a familial feel. The nursing staff is attentive and knowledgeable.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with repeated deficiencies across multiple surveys, including three complaints filed by families regarding wound care, accident prevention, and medication labeling. The most recurring issues involve infection control, food safety, fire safety systems, and electrical equipment problems that have persisted across all three survey periods from 2021 to 2025. While the facility reports correcting each deficiency, the repetitive nature of safety violations suggests ongoing operational challenges that families should carefully consider.
Jan 8, 2025Routine8
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jun 21, 2023Routine13
Egress Deficiencies
Install proper backup exit lighting.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Jun 21, 2023Complaint3
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 28, 2021Routine9
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Williamsbridge Center for Rehabilitation and Nrsg
for profit
Chain Affiliation
Centers Health Care
37 facilities nationwide
Chain avg rating: 2.2/5 · Rank 8 of 35
Ownership & Management
Owners
Farkas, Elisabeth
Owner
Rozenberg, Beth
Owner
Rozenberg, Kenneth
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
94 reviews from families & visitors
Official Website
Visit williamsbridge-center.facilities.centershealthcare.org
Medicare data downloads
Original nursing home datasets
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