Quality Care of Howell I (north Wing)
Families consistently rate this highly — reviewers highlight warm, attentive, and compassionate staff. Schedule a visit to confirm the fit.
based on 55 Google reviews
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What this means for your family
Quality Care of Howell is highly regarded for its compassionate, family-oriented approach to dementia and long-term care. While the facility is widely praised for its cleanliness and responsiveness, families should feel encouraged to discuss maintenance protocols during their tour to ensure peace of mind regarding resident safety.
Google Reviews
Google Reviews
55 reviews on Google“Quality Care of Howell I (North Wing) is consistently praised by families for its warm, family-like atmosphere and attentive, compassionate staff. Reviewers frequently highlight the facility's cleanliness, the active involvement of the owner, Nidhal, and the personalized care provided to residents, particularly those with dementia. While the vast majority of feedback is highly positive, one reviewer noted concerns regarding facility maintenance and resident safety following a fall.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and compassionate staff
- Highly involved and responsive management
- Clean and well-maintained facility
- Strong, personalized dementia and end-of-life care
- Inclusive, family-oriented environment
Concerns
- Facility maintenance issues leading to safety risks (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 110 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a small, intimate community of 20 residents, how do you ensure each person's specific daily routine and personal preferences are honored?
- 2We've noticed how much the management team engages with the community; how often do the administrators interact directly with the residents and their families?
- 3Could you walk us through your process for routine facility upkeep and how you proactively address any maintenance needs to ensure a safe environment?
- 4What specific personalized approaches do you use when providing care for residents with dementia or those transitioning to end-of-life care?
- 5What kind of daily activities or social events do you host to help foster that family-oriented atmosphere mentioned by so many families?
- 6In the event of a medical emergency after hours, what is the specific protocol for contacting both medical professionals and our family?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Quality Care were attentive, patient, and kept her safe and calm. The facility itself was amazingly clean, and well maintained.”
“Nidhal and the staff provided exceptional care for my mother with sever dimensia. Though she did not understand what was truely going on, she never felt scared or alone.”
“The owner, Nidhal, the administration, health care aides, and support staff were genuinely caring and supportive of both Tom and our family. They were always responsive and communicative with us about any concerns or issues we had.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has a history of one special investigation regarding medication administration practices, though the investigation found no evidence to support the allegations. Recent renewal inspections have found the facility to be in substantial compliance with state rules.
Jul 16, 2025RoutineCleanReport
No deficiencies found during this inspection.
Jun 12, 2024Complaint
Allegation that second and third shift staff were documenting medication prescribed to one resident as administered when actually administering it to a different resident, and charting medication passes hours before actual administration.
Jul 26, 2023RoutineCleanReport
No deficiencies found during this inspection.
Jan 23, 2019Other
Technical assistance provided to ensure 3 feet of clearance between beds in designated multi-occupancy bedrooms.
Jan 25, 2017RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Quality Care of Howell LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit qualitycareofhowell.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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