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Nursing HomeMedicaid

Medilodge of Livingston

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3003 W Grand River, Howell, MI 48843125 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 104 Google reviews

5
4
3
2
1
Medilodge of Livingston Nursing Home in Howell, MI — Street View
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What this means for your family

Medilodge of Livingston is frequently cited for its strong rehab services and compassionate nursing staff, making it a potential candidate for recovery. However, families should be vigilant regarding the quality of food and the consistency of room cleanliness. We strongly recommend visiting during off-hours to observe staffing levels and asking management directly about their current turnover and response protocols.

Google Reviews

Google Reviews

104 reviews on Google
Medilodge of Livingston receives highly polarized feedback, with many families praising the compassionate nursing staff and effective rehabilitation services. However, significant concerns persist regarding chronic understaffing, poor food quality, and occasional lapses in basic hygiene and cleanliness. Families should be aware that while many report a warm, home-like atmosphere, others have documented serious issues with patient care and facility maintenance.

Quality Themes

Tap a score for details
Food3.0Staff8.0Clean6.0ActivitiesN/AMeds4.0Memory7.0Comms5.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective physical and occupational therapy
  • Welcoming and professional admissions team
  • Clean and well-maintained common areas

Concerns

  • Chronic understaffing leading to slow response times (mentioned by 3 reviewers)
  • Poor quality and lack of healthy variety in food service (mentioned by 4 reviewers)
  • Cleanliness issues in patient rooms and bathrooms (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(3)'18(4)'20(1)'22(12)'24(25)'26(9)

Distribution · 111 analyzed

5
85
4
12
3
2
2
2
1
10

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It's wonderful to see how much the admissions team cares about making a good first impression; how do you help new residents settle into their new community during those first few days?
  • 2We want to make sure meals are something they look forward to; could you tell us more about how the menu is planned and how much variety there is in the daily food service?
  • 3Since we know how important consistent care is, how does the nursing team manage their schedules to ensure everyone gets timely assistance, especially during busier shifts?
  • 4Could you walk us through the protocols for managing medications and how you ensure everything is double-checked and accurate for each resident?
  • 5In the event of a medical emergency during the night, what is the specific process for notifying the family and coordinating care?
  • 6What kind of daily activities or social outings are available to help residents stay engaged and connected with others in the common areas?

Personalized based on this facility's data


Key Review Excerpts

I couldn't even sit on my own when I got to Medilodge of Livingston. But I had physical therapy every single day and they wouldn't let me give up but encouraged me literally every st

Rehab patient · 2022★★★★★

My husband was a patient here for PT and dialysis. He's was very happy with the nurses, staff and overall faculty. Everyone was very friendly and accommodating.

Long-term resident's family · 2024★★★★★

The rooms are uncomfortably cramped for 2 person living space. The third party food service that MOL uses needs to provide better quality(healthier choices for older folk) food in my opinion.

Long-term resident's family · 2024★★★☆☆
Source: 104 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.15hrs
OK
Registered nurses for medical care
Total Nursing
4.48hrs
OK
All nurses + aides combined
Staff Turnover
31%
Lower is better (< 30% = good)
RN Turnover
31%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

4

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
12.1%
MI
4.2%
Livingston
17.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.8%
Better than Avg
Here
4.8%
US
15.3%
MI
13.1%
Livingston
16.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.6%
Better than Avg
Here
3.6%
US
14.4%
MI
11.2%
Livingston
15.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.5%
Better than Avg
Here
9.5%
US
15.4%
MI
15.0%
Livingston
18.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.7%
Better than Avg
Here
14.7%
US
19.4%
MI
20.2%
Livingston
22.4%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
3.2%
MI
3.0%
Livingston
4.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility49.2%
Worse than Avg
Here
49.2%
US
81.8%
MI
83.0%
Livingston
84.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility69.8%
Worse than Avg
Here
69.8%
US
79.7%
MI
79.5%
Livingston
81.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
MI
1.2%
Livingston
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Above state avg (9.8)
10 complaint-triggered

This facility has a concerning pattern of recurring deficiencies across multiple areas, with families filing complaints that triggered additional inspections. The most frequent problems involve accident prevention and safety hazards, medication management, and food safety issues. Many of these same issues have persisted across multiple surveys, suggesting ongoing challenges with maintaining consistent care standards despite reported corrections.

Jan 7, 2026Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0577Minimal · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Jan 7, 2026Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 30, 2025Complaint
1
0742Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Aug 27, 2025Complaint
2
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Feb 11, 2025Complaint
1
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 15, 2024Routine
7
0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0725Potential for harm · IsolatedResolved (past non-compliance)

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Medilodge of Livingston

Organization Type

for profit

Chain Affiliation

Chain Name

Medilodge

Chain Size

53 facilities nationwide

Chain avg rating: 3.2/5 · Rank 16 of 50

Ownership & Management

Owners

Century Opco Group LLC

Owner · Organization

B&y Healthcare S CORP

Owner (parent company) · Organization

B&y Trust

Owner (parent company) · Organization

Cody Healthcare S CORP

Owner (parent company) · Organization

Craig Flashner 2007 Trust

Owner (parent company) · Organization

Key personnel

Kirk, KristineW-2 Managing EmployeeFlashner, CraigOfficer / DirectorPerlstein, YitzchokOfficer / DirectorFlashner, CraigOfficer / DirectorPerlstein, YitzchokOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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