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Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 44 Google reviews
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Public Google reviewers rate The Legacy at Howell highly. Reviewers highlight: compassionate and attentive nursing staff, high-quality physical and occupational therapy. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Willows at Howell is highly regarded by many families for its compassionate nursing staff and excellent rehabilitation services, particularly in physical and occupational therapy. While many praise the clean, beautiful campus and high-quality dining, some families have reported significant difficulties with administrative communication and responsiveness to phone calls.
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Key Review Excerpts
“The level of care that is being received by one of my family members is far beyond anything I’ve seen before. Speech, physical therapy, the very best foods high in protein and attention to every need a person could have.”
“Every single caregiver made a special effort to get to know her and show her kindness. I will forever be grateful.”
“I cannot give more than three stars due to the facility’s lack of communication—it was essentially non-existent. There were no updates on his progress, no care plan shared, and no returned phone calls or emails.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified several areas for improvement, including concerns regarding staffing levels during the night shift, incomplete tuberculosis risk assessments, and gaps in kitchen sanitation monitoring. The facility is required to submit corrective action plans to address these safety and administrative findings.
Facility did not complete the annual tuberculosis (TB) risk assessment.
Facility does not complete a meal census (record of meal census, including residents, personnel, and visitors).
The soiled linen room did not have continuous air flow.
The dishwasher sanitized with a heat cycle had no record of testing the heat sanitation, posing a potential infection risk.
Employee SP1 was hired on 12/26/2022 but did not receive a TB test until 02/07/2023; facility also failed to complete the yearly TB risk assessment.
Insufficient staffing on third shift; on 02/18/2023, only one person was working, which could subject cognitively impaired residents to potential harm.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Trilogy Healthcare of Livingston, LLC
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Google Reviews
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Official Website
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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