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Public Google reviewers rate this highly and often mention warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 55 Google reviews
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Public Google reviewers rate Quality Care of Howell 2 (south Wing) highly. Reviewers highlight: warm, compassionate, and attentive staff, immaculately clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Quality Care of Howell 2 (South Wing) is consistently praised by families for its warm, family-like atmosphere and highly attentive, compassionate staff. Reviewers frequently highlight the facility's cleanliness, the owner's hands-on involvement, and the effective communication regarding resident health and care transitions. While one reviewer mentioned pricing concerns, the vast majority of feedback describes a high-quality, supportive environment for seniors, particularly those with dementia.
Quality Themes
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Distribution · 94 analyzed
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Key Review Excerpts
“The facility is very clean, well maintained, food is amazing a along with many options for activities and interaction.”
“Nidhal and the staff provided exceptional care for my mother with sever dimensia. Though she did not understand what was truely going on, she never felt scared or alone.”
“You will never smell urine here. Ever. They are on top of it! Highly recommend.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A special investigation in June 2024 uncovered serious concerns regarding medication administration practices, including improper documentation and the unauthorized use of one resident's medication for another. While a recent renewal report indicates the facility is currently in substantial compliance, these past findings involve significant issues with resident care and staff conduct.
Variances noted regarding facility operations.
Medication (ABH gel) logged as passed at midnight but not actually administered until 4:00 AM to avoid waking the resident.
Resident medication is not being documented as administered at the time the medication was administered.
Direct care worker (DCW) Jan Gibbs called Resident F 'fat' and 'a waste of space.'
Allegation that staff document medication for one resident as administered when actually administering it to a different resident (specifically Lorazepam).
No deficiencies are reported in this inspection record.
Quality Care of Howell LLC
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Official Website
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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