Aperion Care Dolton
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 65 Google reviews

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What this means for your family
While the facility has undergone significant aesthetic improvements and receives praise for its rehab gym, the recurring reports of medical neglect and slow response times are major red flags. If you choose this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's hygiene and medical care personally.
Google Reviews
Google Reviews
65 reviews on Google“Aperion Care Dolton receives highly polarized feedback, with recent reviews often praising the facility's cleanliness, modern renovations, and friendly staff, while others report severe concerns regarding medical neglect and poor communication. Families should be aware of a recurring pattern of complaints involving slow response times to call buttons and inconsistent quality of care, particularly during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Well-equipped and spacious rehab gym
- Friendly and compassionate nursing and therapy staff
- Effective and welcoming admissions process
Concerns
- Slow or non-existent response to call buttons (mentioned by 4 reviewers)
- Inconsistent hygiene and personal care for residents (mentioned by 4 reviewers)
- Understaffing leading to neglect (mentioned by 5 reviewers)
- Rude or unprofessional staff behavior (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 67 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard great things about how modern and clean the facility is; could you show us the rehab gym and explain how residents typically use that space?
- 2With the admissions process being so welcoming, what are the first steps we should take to ensure a smooth transition for our loved one?
- 3How does the nursing team ensure that call buttons are answered promptly, especially during busy shifts or overnight?
- 4Could you walk us through your specific protocols for medication management to ensure everything is handled accurately and on schedule?
- 5What is your process for ensuring consistent personal hygiene and daily care routines are met for every resident?
- 6How does the staff handle medical emergencies or sudden changes in a resident's health after regular business hours?
Personalized based on this facility's data
Key Review Excerpts
“The building itself is absolutely beautiful—clean, modern, and very welcoming. The rehab gym is especially impressive: spacious, well-equipped, and clearly designed with resident success in mind.”
“I should not have to come in on 6/18/2022 at 10:15am to find my grandmother gasping for air due to medical negligence and her not being suction throughout the night nor during first shift.”
“The nursing staff treated my grandmother very well. She loved the activities (especially bingo) and she enjoyed the food there as well.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints triggering deficiencies at this facility, with recent incidents involving resident protection from abuse and neglect, accident prevention, and infection control issues. The most recurring problems are safety hazards, medication management, and daily care assistance, with safety violations appearing repeatedly across surveys from 2023 to 2024. While all deficiencies show correction dates, the pattern of ongoing complaints and repeated safety issues warrants careful consideration during your visit.
Dec 29, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jul 10, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 21, 2025Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 30, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 2, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 15, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Sep 30, 2024
$9,737
Fine
Jan 25, 2024
$114,062
Payment Denial
Jan 25, 2024
53-day denial
Fine
Dec 12, 2023
$11,170
Fine
Aug 17, 2023
$33,660
Ownership & Operations
Who Operates This Facility
Aperion Care Dolton
for profit
Chain Affiliation
Aperion Care
33 facilities nationwide
Chain avg rating: 2.0/5 · Rank 6 of 32
Ownership & Management
Owners
Meystel, Joel
Owner
Frederick S Frankel Trust
Owner · Organization
Jay Meystel Trust
Owner · Organization
Turofsky, Steven
Owner
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Frankel, Frederick
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Jay
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
65 reviews from families & visitors
Official Website
Visit aperioncare.com
Medicare data downloads
Original nursing home datasets
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