Aliya of Homewood
Strong Medicare quality ratings; families often praise effective physical therapy program. Still worth an in-person visit.
based on 81 Google reviews
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What this means for your family
While the therapy department is frequently praised, the recurring reports of neglect, hygiene issues, and unresponsive staff are critical red flags. If you choose this facility, you must be prepared to be an extremely active advocate, as multiple families noted that care quality only improved when they were physically present to monitor staff.
Google Reviews
Google Reviews
81 reviews on Google“Aliya of Homewood receives highly polarized feedback, with many families reporting severe neglect, poor communication, and hygiene issues, while others praise specific staff members and the therapy department. While some visitors describe a clean and professional environment, a significant number of reviewers cite dangerous lapses in basic care, such as delayed medication administration, residents left in soiled conditions, and unresponsive call lights. Families should be aware that the facility has undergone a recent ownership change, which may account for the inconsistency in reported experiences.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy program
- Helpful and professional social workers
- Specific staff members noted for kindness
- Clean and well-maintained facility (according to some)
Concerns
- Unresponsive staff and long wait times for call lights (mentioned by 12 reviewers)
- Poor hygiene and failure to assist with basic needs (bathing/toileting) (mentioned by 10 reviewers)
- Medication errors or significant delays in administration (mentioned by 7 reviewers)
- Difficulty communicating with staff or reaching administration by phone (mentioned by 9 reviewers)
- Poor quality or cold food (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 83 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We noticed some wonderful praise for your physical therapy program and social workers; could you tell us more about how those services are integrated into a resident's daily routine?
- 2How does the nursing team manage call lights and ensure that residents receive timely assistance with personal care and hygiene needs?
- 3What specific protocols are in place to ensure medication is administered accurately and on a consistent schedule?
- 4Could you describe the dining experience, specifically how the facility ensures meals are served at the right temperature and meet nutritional needs?
- 5What is the best way for our family to stay in regular, clear communication with the administration and nursing staff regarding updates on our loved one?
- 6How does the facility handle medical emergencies or changes in health status during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“Critical medication was not always taken, staff rarely answered the phone, antipsychotics that were not appropriate were given before a UTI test (that was positive) was performed, and a nurse rudely prevented a soiled bedding change for hours.”
“My 85yr old grandmother has had her food eaten by staff members 4x now. We bring her food and they eat it. Not to mention she's been yelled at and bullied by a nurse after she had to wait an hour to be cleaned while laying in urine.”
“I am discharging today wonderful caring staff. I believe that this facility needs more staff members. Food was not to my liking they need to revamp food choices.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for the flu
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple reports about this facility, with recurring safety and supervision concerns appearing across six different complaint investigations since 2023. The most persistent issues involve accident prevention and resident safety, medication management, and treatment according to care plans. While all deficiencies show correction dates, the repeated pattern of safety-related complaints—particularly accident hazards appearing six times—suggests ongoing challenges with maintaining consistent supervision and environmental safety standards.
Mar 26, 2026Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Jul 18, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 16, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 15, 2024Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Aug 1, 2024Complaint4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Mar 21, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal Penalties
Payment Denial
Jul 18, 2025
16-day denial
Fine
Aug 1, 2024
$43,240
Ownership & Operations
Who Operates This Facility
Aliya of Homewood
for profit
Chain Affiliation
Aliya Healthcare
12 facilities nationwide
Chain avg rating: 2.9/5 · Rank 4 of 9
Ownership & Management
Owners
Aliya Pm Holdings LLC
Owner · Organization
Aliya Operations Holdings LLC
Owner (parent company) · Organization
Haven Capital LLC
Owner (parent company) · Organization
Erlich, Moshe
Owner (parent company)
Weinfeld, Avrum
Owner (parent company)
Weinfeld, Dvorah
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
81 reviews from families & visitors
Official Website
Visit aliyahc.com
Medicare data downloads
Original nursing home datasets
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