Pine Ridge Alzheimer's Special Care Center
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 20 Google reviews
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What this means for your family
Pine Ridge is highly regarded for its specialized memory care and compassionate staff, making it a strong contender for families prioritizing emotional support. However, be aware of potential administrative hurdles; we recommend getting all billing and refund policies in writing and maintaining proactive contact with management to ensure your loved one's daily care needs are consistently met.
Google Reviews
Google Reviews
20 reviews on Google“Pine Ridge Alzheimer's Special Care Center receives high praise for its compassionate and attentive staff, with many families noting the loving environment provided for residents with memory impairment. However, some reviewers have reported significant concerns regarding administrative responsiveness, billing transparency, and lapses in basic daily care tasks like oral hygiene and weight monitoring.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Clean and well-maintained facility
- Strong support for families of residents
- Effective management of advanced memory care needs
Concerns
- Poor administrative communication and responsiveness (mentioned by 2 reviewers)
- Lapses in basic daily care (oral hygiene, monitoring) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; what is the best way for families to stay in the loop regarding their loved one's daily updates?
- 2With 66 residents here, how do you ensure that personalized attention to detail—like daily hygiene routines—is consistently maintained for every individual?
- 3Could you walk me through how your staff balances the need for advanced memory care support with the importance of keeping residents engaged in daily social activities?
- 4If a family member has a question about their loved one's care plan, what is your standard process for ensuring a prompt and clear response from your administrative team?
- 5How does your staff handle medical concerns or emergencies during the evening and overnight hours to ensure residents are always monitored?
- 6Given the focus on memory care, what specific programs or daily rhythms do you have in place to help residents feel settled and comfortable in their new environment?
Personalized based on this facility's data
Key Review Excerpts
“The rooms aren't super fancy, but they are clean, comfortable, and well-maintained. The staff is attentive, responsive, flexible, and caring.”
“The caring and professional staff does their best to adapt their program to suit the individual needs of each patient. The Alzheimers residents all are unique and can be a difficult population to manage, but Pine Ridge specializes in the care of these folks.”
“I found the care she received to be lacking. She was not eating much when she arrived, we had given them a stated weight that was recorded, she continued to eat poorly but was never weighed again. She had poor to no oral care.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Mar 12, 2026Fire14Report
Facility initially disapproved on 01/08/2026, then approved on 03/12/2026 following corrections.
Annual inspection of fire-resistance-rated construction was past due (last documented 12/11/24).
Missing documentation for 2nd half of 2025 kitchen suppression system service.
Missing annual 90-minute emergency light test documentation.
Electrical panels in the front office were not locked.
Unapproved extension cord in the Salon.
Missing March 2025 inspection documentation, kitchen sprinklers dirty, refrigerator/freezer sprinklers outdated.
Inadequate CO logs and expired CO detector in laundry room.
Light switch cover missing in the maintenance office mechanical room.
Self-closing door in dining room was blocked by a wheelchair.
No carbon monoxide detector in maintenance office mechanical room.
Missing records for 1st, 2nd, and 3rd quarter fire drills in previous 12 months.
Annual inspection/inventory of fire doors was past due.
Missing smoke detector sensitivity report, missing lockout on fire alarm circuit, unlabelled panel.
Insufficient quantity of spare sprinklers.
Nov 17, 2025Investigation
Follow-up inspection on 11/17/2025 found no deficiencies. This document encompasses multiple reports, including findings from a 10/01/2025 investigation.
Missing valid credential for one staff member and missing dementia specialty training for two staff members.
Facility failed to ensure personal protective equipment (gloves) was readily available for staff in resident rooms and the supply closet, placing residents and staff at risk.
Oct 10, 2025Investigation
This is a recurring citation previously cited on 08/06/2025.
The facility failed to document interventions to prevent falls in the negotiated service agreements for 2 out of 2 residents identified as being at risk for falls.
Sep 25, 2025Enforcement$400.00Report
Civil fine of $400.00 imposed. This is an uncorrected deficiency previously cited on August 6, 2025.
The licensee failed to ensure dementia specialty training was completed by one staff member.
The licensee failed to ensure 70-hour basic training for home care aide certification and active home care aide certification was obtained by two staff members.
Sep 12, 2025Investigation
This letter confirms that deficiencies previously identified in reports 65587 and 62449 have been corrected.; This document contains a recurring deficiency previously cited on 03/20/2025 and 02/23/2023. The facility is transitioning to an electronic point-of-care documentation system to ensure compliance.
Department found that deficiencies for this regulation were corrected.
Facility failed to provide bathing assistance as agreed upon in the negotiated service agreement for residents; staff failed to document showers in the facility shower log.
Jul 17, 2025Enforcement$1,000.00Report
This is an uncorrected deficiency previously cited on May 15, 2025, and a recurring deficiency previously cited on March 20, 2025, and February 23, 2023. A $1,000.00 civil fine has been imposed.
The facility failed to provide bathing assistance as agreed upon in the negotiated service agreement for six residents, leading to lack of hygiene care and unmet care needs.
May 15, 2025Enforcement$500.00Report
This letter constitutes a formal notice of a $500.00 civil fine for an uncorrected deficiency previously cited on March 20, 2025, and a recurring deficiency previously cited on February 23, 2023.
The licensee failed to provide bathing assistance as agreed upon in the negotiated service agreement for nine residents, resulting in a lack of hygiene care.
Dec 20, 2024Fire
Approval Status: Approved. Next inspection scheduled on or after: 01/31/2026.
General requirements for maintenance and inspection of extinguishers.
Required inspection and testing of fire door and window assemblies.
UL documentation missing/dated 2018; NFPA 25 13.7.2 backflow preventor testing required.
Security of compressed gas containers.
Maintenance of required fire-resistance-rated construction and inspection records.
Maintenance of carbon monoxide alarms and detection systems.
Open junction boxes and open-wiring splices.
Maintenance and testing schedules for fire alarm and detection systems.
Requirement for quarterly fire drills on each shift.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit frontiermgmt.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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