Public Google reviewers rate this highly and often mention warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 75 Google reviews

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Public Google reviewers rate Trustwell Living at Ridgeview Place highly. Reviewers highlight: warm, compassionate, and attentive staff, strong, visible leadership from the executive director. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Trustwell Living at Ridgeview Place is frequently praised for its warm, compassionate staff and the strong leadership of its current Executive Director, Ellyn Barndollar. Families often highlight the facility's cozy, well-maintained environment and the genuine connections caregivers build with residents. However, some families have reported significant frustrations regarding billing transparency, refund processes, and occasional lapses in communication during transitions.
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Key Review Excerpts
“The memory care team works well together, supports one another, and keeps resident dignity and safety at the center of everything they do. Communication is clear, concerns are taken seriously.”
“The staff is wonderful, although over worked at times. The only reason for 4 instead of 5 stars is the food and no activities on Sunday and Monday.”
Source: WA Dept. of Social & Health Services
This document is an Informal Dispute Resolution (IDR) result letter upholding a citation for WAC 388-78A-2170. The facility must submit a Plan/Attestation Statement within 10 calendar days of receipt.
This document is an Informal Dispute Resolution (IDR) result letter. The outcome of the review was that the citation for WAC 388-78A-2170 was upheld.
Letter acts as formal notice of a $500.00 civil fine resulting from the listed violation. The document refers to an attached Statement of Deficiencies (SOD) dated May 19, 2026, which is not provided here.
The facility failed to provide required supervision to a resident on a community outing according to their service agreement, resulting in the resident being left unsupervised and at risk.
A follow-up inspection on 04/23/2026 found that the deficiency for WAC 388-78A-2240 was corrected and no new deficiencies were found.
Facility failed to obtain prescribed medications in a timely manner for 1 resident, resulting in missed doses for 5 different medications over 6 days (01/30/2026-02/05/2026) and placing the resident at risk.
A separate follow-up letter dated 04/09/2026 indicates that the deficiencies listed in compliance determination 72666 were found to be corrected.
The facility failed to obtain written consent from residents for video monitoring in their private rooms.
The facility failed to ensure staff completed required orientation and safety training, valid CPR/first aid certification, and mandatory continuing education hours.
The facility failed to provide meal service that enhanced residents' dignity and respect due to extended wait times (15-30 minutes late) for meals.
The facility failed to provide meal service that enhanced residents' dignity and respect for 3 of 4 residents reviewed.
A follow-up inspection on 2026-02-06 verified the correction of WAC 388-78A-2466-1, WAC 388-78A-2466-1-a, and WAC 388-78A-2466-1-b.
The facility failed to ensure a current Washington state name and date of birth background check was on file for 1 of 2 staff members (Staff B).
The facility received an 'Approved' status. Next inspection is scheduled on or after 02/28/2027.
The magnetic hold for the cross corridor fire door on the 2nd floor by room 218 was loose.
Unapproved multiplug/extension cord found in resident room 221.
Combustible storage found in the 2nd floor mechanical room.
Forward Flow Testing is required per NFPA 25 13.7.2 based on 2025 inspection findings.
Penetration found in the kitchen behind the door.
There are multiple documents including a cover letter stating deficiencies were corrected and a formal Statement of Deficiencies report. The summary reflects the content of the Statement of Deficiencies.
Facility failed to update a resident's negotiated service agreement following a change in condition, placing the resident at risk of unmet care needs.
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