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Assisted Living

Colonial Court Assisted Living and Memory Care

Families consistently rate this highly — reviewers highlight engaging and varied activity program. Schedule a visit to confirm the fit.

12016 E Cataldo Ave, Spokane Valley, WA 9920651 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.2/5

based on 21 Google reviews

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Colonial Court Assisted Living and Memory Care Assisted Living in Spokane Valley, WA — Street View
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What this means for your family

While Colonial Court offers an impressive activity calendar and a warm social atmosphere, the recent reports of medical negligence and medication errors are deeply concerning. If you are considering this facility, you must conduct a thorough inspection of their clinical protocols and ask specifically how they document and escalate medical concerns for residents.

Google Reviews

Google Reviews

21 reviews on Google
Colonial Court receives high praise for its engaging activity program, warm staff, and active owner involvement, with many families noting that their loved ones thrived under their care. However, recent reviews from early 2026 raise serious concerns regarding clinical oversight, specifically citing unaddressed medical injuries and unsafe medication management practices. Families should carefully weigh the positive social environment against these significant reported lapses in medical care.

Quality Themes

Tap a score for details
Food9.0Staff7.0Clean9.0Activities10.0Meds2.0Memory7.0Comms6.0ValueN/A

Strengths

  • Engaging and varied activity program
  • Warm, attentive, and patient staff
  • High level of owner involvement
  • Clean and secure facility environment

Concerns

  • Negligent medical care and failure to address injuries (mentioned by 2 reviewers)
  • Unsafe medication management (meds left unattended) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'13(2)1.05.0'19(2)5.04.5'23(8)5.05.0'25(11)2.6'26(10)

Distribution · 39 analyzed

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How They Respond to Reviews

76%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It's wonderful to see how involved the owners are here; how often do they personally interact with the residents and staff?
  • 2We've heard great things about your activity programs; could you tell us more about some of the specific groups or outings that residents enjoy?
  • 3What specific protocols do you have in place to ensure medications are administered accurately and kept securely at all times?
  • 4How does the nursing staff monitor residents for new injuries or changes in their physical condition to ensure they receive immediate care?
  • 5With a cozy community of 51 residents, how do you ensure that everyone receives personalized attention during medical or care-related needs?
  • 6Could you walk us through the steps the staff takes if a resident has a medical emergency during the night?

Personalized based on this facility's data


Key Review Excerpts

The staff is very patient figuring out what she is trying to say after her stroke. It took some coordination to get all her medications transferred, so the first 10 days we were there frequently, but the staff was totally cooperative & transparent!

Resident's family · 2020★★★★★

My great grandma lived here for a short period of time. She had a very deep laceration on her hand that ended up getting infected, and that’s what send her out of the facility to the hospital. Their medtechs also think it’s okay to leave medications unattended in the room after they had already been popped.

Great-grandchild of resident · 2026☆☆☆☆

It’s such a relief to know she’s safe and know dad is able to take care of himself and continue in his retirement. He also visits for lunch daily and he’s never b

Resident's family · 2025★★★★★
Source: 21 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

4total
21deficiencies
Aug 6, 2025Inspection

A separate follow-up letter indicates no deficiencies were found during a subsequent follow-up inspection on 09/23/2025.; Reference to Staff D deficiency on page 14 mentions missing first aid training documentation. Plan of Correction for that specific item is signed with a date of 09/17/25 by the administrator.

Medication servicesWAC 388-78A-2210Corrected Sep 2, 2025

Facility failed to administer medications as prescribed (carvedilol) for 1 resident when blood pressure or heart rate parameters were not met.

Alteration of medicationsWAC 388-78A-2250Corrected Aug 15, 2025

Facility failed to ensure residents in memory care were aware that medications were mixed into pudding; staff referred to them as 'sweet treats' or 'vitamins'.

Training and home care aide certification requirementsWAC 388-78A-2474

Facility failed to ensure staff completed required continuing education hours and specialty training (mental health/dementia).

Family assistance with medications and treatmentsWAC 388-78A-2290Corrected Aug 6, 2025

Facility lacked documentation meeting regulatory requirements for family plans regarding medication/treatment assistance.

Communication systemWAC 388-78A-2930Corrected Aug 6, 2025

Facility did not have an outdoor communication system for residents, staff, and visitors.

LaundryWAC 388-78A-3040Corrected Aug 6, 2025

Facility was not using a sanitizer for house laundry.

Full assessment topicsWAC 388-78A-2090Corrected Sep 10, 2025

Facility failed to complete full assessments within 14 days of admission for 2 residents and failed to complete safety assessments for medical devices (bedrails/trapeze) for 3 residents.

Nonavailability of medicationsWAC 388-78A-2240Corrected Sep 2, 2025

Facility failed to order medications in a timely manner for 2 residents, resulting in missed doses.

Food sanitationWAC 388-78A-2305Corrected Aug 15, 2025

Observed moldy produce, uncovered food in refrigerator and sandwich station, and lack of proper labeling/dating of opened food packages.

Signing negotiated service agreementWAC 388-78A-2150Corrected Aug 6, 2025

Facility did not have all negotiated service agreements signed annually by residents or their representatives.

Tuberculosis Two step skin testingWAC 388-78A-2484Corrected Jun 1, 2025

TB testing records were missing for staff due to turnover of the employee who previously managed them.

Water supplyWAC 388-78A-2950Corrected Aug 6, 2025

Water temperatures were not within the required 105 F to 120 F range during the July 2025 check.

Mar 14, 2025Fire

There are two separate documents provided in the images: one dated 05/15/2025 (Approved) and one dated 03/14/2025 (Disapproved). The data extracted reflects the disapproval findings from the 03/14/2025 report.

Extension CordsIFC 603.6

Extension cord in use in room 4-2.

Smoke detector sensitivityIFC 907.8.3

9 smoke detector devices failed sensitivity test.

Relocatable power taps and current tapsIFC 603.5

Unapproved multiplug adapter in use in room 2-9.

Sprinkler systems testing and maintenanceIFC 903.5

Missing UL test documentation for specific sprinkler heads, dry sprinkler head in refrigerator/freezer dated 2018, and failure to replace module covers for supervisory switches.

Lock and LatchesIFC 1010.2.4

Key pads at each exit with no posted codes within 6 feet.

Oct 30, 2024Investigation

Complaint investigation 150352. The underlying allegation of sexual abuse was unsubstantiated by the facility and law enforcement.

Reporting abuse and neglectWAC 388-78A-2630

The facility failed to report a reported incident of alleged sexual abuse to the department, although they did report it to law enforcement.

Feb 12, 2024Investigation

Intake ID 115225. Allegations regarding hygiene, laundry, bladder care, and staff accessibility were investigated. No failure of practice found regarding bladder care, but technical assistance was provided.

Service agreement planningWAC 388-78A-2130

Facility failed to update care plans regarding resistance to care and failed to ensure laundry services were negotiated in writing with residents or representatives.

Monitoring residents' well-beingWAC 388-78A-2120

Facility failed to monitor and document new/recurring resistive behaviors and did not have an adequate system to determine if interventions were needed.

Administrator responsibilitiesWAC 388-78A-2560

Facility failed to ensure the administrator or a qualified designee was available to address concerns related to sampled residents.

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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