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Assisted Living

Cataldo Community Residental INC

Families consistently rate this highly — reviewers highlight engaging and frequent resident activities. Schedule a visit to confirm the fit.

11916 E Cataldo Ave, Spokane Valley, WA 9920659 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.2/5

based on 21 Google reviews

5
4
3
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1
Cataldo Community Residental INC Assisted Living in Spokane Valley, WA — Street View
Street View

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What this means for your family

While the facility offers excellent social programming and a clean environment, the recent, highly concerning reports of medical neglect and medication mismanagement are critical red flags. If you consider this facility, you must demand a detailed explanation of their clinical oversight protocols and how they handle medical emergencies during off-hours.

Google Reviews

Google Reviews

21 reviews on Google
Reviews for Cataldo Community Residential Inc (operating as Colonial Court) are polarized, with many families praising the engaging activities, friendly staff, and responsive management. However, recent critical reviews from early 2026 raise serious concerns regarding clinical oversight, specifically citing unaddressed medical emergencies, poor wound care, and improper medication management.

Quality Themes

Tap a score for details
Food9.0Staff7.0Clean9.0Activities10.0Meds2.0Memory7.0Comms6.0ValueN/A

Strengths

  • Engaging and frequent resident activities
  • Warm and friendly staff interactions
  • Responsive and involved local ownership
  • Clean and secure facility environment

Concerns

  • Negligent medical oversight and delayed response to health emergencies (mentioned by 2 reviewers)
  • Poor medication management and safety protocols (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'13(2)1.05.0'19(2)5.04.2'23(10)5.05.0'25(10)3.0'26(8)

Distribution · 38 analyzed

5
30
4
0
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0
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0
1
8

How They Respond to Reviews

76%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you incorporate that kind of open communication into your daily care planning for residents?
  • 2With such a vibrant calendar of activities mentioned by families, how do you help new residents get involved and feel included in the community right away?
  • 3Could you walk me through your current process for medication management and the safety checks you have in place to ensure accuracy for each resident?
  • 4In the event of a sudden health change or a medical emergency, what is the specific protocol your staff follows to ensure a resident receives timely care?
  • 5How do you maintain the high standard of cleanliness and security that residents seem to appreciate while ensuring the environment remains warm and home-like?
  • 6What steps are taken to ensure that medical oversight is proactive rather than just reactive, especially for residents with complex health needs?

Personalized based on this facility's data


Key Review Excerpts

My Mom was a resident here for about 2 months. She left on Jan 11 to go to hospital emergency when I was told by my daughter that her temp was 103* and she was unresponsive. We had been asking to get her help on 4 different occasions and were told to wait until Monday.

Resident's family member · 2026★★★★★

Their medtechs also think it’s okay to leave medications unattended in the room after they had already been popped. There was a pill on a chair, and then the rest of her pills on the ground.

Great-grandchild of resident · 2026☆☆☆☆

I toured other facilities, but this one is head and shoulders above them. First there is the secure entry with code required that makes me feel my mom is safe.

Resident's family member · 2025★★★★★
Source: 21 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

2total
2deficiencies
Jan 30, 2025Inspection
CleanReport

The inspection report includes intake numbers 163882 and 162264. The facility was found to have no deficiencies.

Fire

The facility received an 'Approved' status on 12/01/2025, but subsequently a 'Disapproved' status on 12/04/2025.

Sprinkler systems testing and maintenanceIFC 903.5 (2021)

Facility unable to provide documentation for hydrostatic testing of Fire Department Connection (per NFPA 25) and documentation for the 5-year internal piping inspection.

Fire Drills

Fire drills for January 2025 day and swing shifts were conducted without alarm activation; reminder provided that alarms must be activated except during night shift (2100-0600).

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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