Cataldo Community Residental INC
Families consistently rate this highly — reviewers highlight engaging and frequent resident activities. Schedule a visit to confirm the fit.
based on 21 Google reviews

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What this means for your family
While the facility offers excellent social programming and a clean environment, the recent, highly concerning reports of medical neglect and medication mismanagement are critical red flags. If you consider this facility, you must demand a detailed explanation of their clinical oversight protocols and how they handle medical emergencies during off-hours.
Google Reviews
Google Reviews
21 reviews on Google“Reviews for Cataldo Community Residential Inc (operating as Colonial Court) are polarized, with many families praising the engaging activities, friendly staff, and responsive management. However, recent critical reviews from early 2026 raise serious concerns regarding clinical oversight, specifically citing unaddressed medical emergencies, poor wound care, and improper medication management.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and frequent resident activities
- Warm and friendly staff interactions
- Responsive and involved local ownership
- Clean and secure facility environment
Concerns
- Negligent medical oversight and delayed response to health emergencies (mentioned by 2 reviewers)
- Poor medication management and safety protocols (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 38 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you incorporate that kind of open communication into your daily care planning for residents?
- 2With such a vibrant calendar of activities mentioned by families, how do you help new residents get involved and feel included in the community right away?
- 3Could you walk me through your current process for medication management and the safety checks you have in place to ensure accuracy for each resident?
- 4In the event of a sudden health change or a medical emergency, what is the specific protocol your staff follows to ensure a resident receives timely care?
- 5How do you maintain the high standard of cleanliness and security that residents seem to appreciate while ensuring the environment remains warm and home-like?
- 6What steps are taken to ensure that medical oversight is proactive rather than just reactive, especially for residents with complex health needs?
Personalized based on this facility's data
Key Review Excerpts
“My Mom was a resident here for about 2 months. She left on Jan 11 to go to hospital emergency when I was told by my daughter that her temp was 103* and she was unresponsive. We had been asking to get her help on 4 different occasions and were told to wait until Monday.”
“Their medtechs also think it’s okay to leave medications unattended in the room after they had already been popped. There was a pill on a chair, and then the rest of her pills on the ground.”
“I toured other facilities, but this one is head and shoulders above them. First there is the secure entry with code required that makes me feel my mom is safe.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jan 30, 2025InspectionCleanReport
The inspection report includes intake numbers 163882 and 162264. The facility was found to have no deficiencies.
—Fire
The facility received an 'Approved' status on 12/01/2025, but subsequently a 'Disapproved' status on 12/04/2025.
Facility unable to provide documentation for hydrostatic testing of Fire Department Connection (per NFPA 25) and documentation for the 5-year internal piping inspection.
Fire drills for January 2025 day and swing shifts were conducted without alarm activation; reminder provided that alarms must be activated except during night shift (2100-0600).
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit colonialcourtspokane.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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