Pine Meadows Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 31 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (1/5 stars)
- High staff turnover (54%)
Above average in KY · Below recommended RN staffing · No penalties on record · Very few deficiencies
What this means for your family
While the rehabilitation team is frequently praised for helping patients regain mobility, the facility has recurring, serious reports of neglect and poor hygiene. If you choose this facility, ensure you have a plan for frequent, unscheduled visits to monitor your loved one's care and hygiene, and specifically address your expectations regarding call light response times with the administration.
Google Reviews
Google Reviews
31 reviews on Google“Pine Meadows Post Acute presents a polarized experience, with some families praising the rehabilitation therapy team for successful recovery outcomes, while others report severe concerns regarding neglect and hygiene. Multiple reviewers highlight significant issues with call light response times, facility cleanliness, and staffing levels. Prospective families should be aware of these inconsistencies, as experiences appear to vary drastically between individual care teams and specific stays.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation and physical therapy
- Compassionate individual staff members
- Successful post-surgery recovery outcomes
Concerns
- Slow or ignored call light response times (mentioned by 3 reviewers)
- Poor facility hygiene and persistent odors (mentioned by 3 reviewers)
- Inadequate staffing ratios leading to neglect (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 38 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the focus on post-surgery recovery, how does the team coordinate physical therapy schedules with daily care routines to ensure residents remain comfortable?
- 2I noticed some feedback regarding call light response times; could you walk me through the current process for monitoring these alerts and ensuring timely assistance?
- 3With the current staffing levels, how do you ensure that residents receive consistent attention and support throughout the evening and weekend shifts?
- 4I appreciate that the facility engages with family feedback online; how do you incorporate that input into your day-to-day operations to improve the resident experience?
- 5Could you share how the facility maintains cleanliness and manages environmental freshness, especially in common areas and resident rooms?
- 6What types of social activities or engagement programs are currently available to help residents feel connected and active during their stay?
Personalized based on this facility's data
Key Review Excerpts
“The nurses will leave someone covered in pee for hours... If you need help hit your button an hour before you know you need help or itll never come.”
“I can’t say enough about the entire staff especially the nurses for taking my concerns and fears into consideration when creating a realistic care plan and understanding our situation.”
“I am recovering from my right hip replacement surgery... This team of professionals are without a doubt, worth the Nobel Peace Prize.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Pine Meadows Post Acute has recurring issues across multiple surveys, with infection control problems persisting from 2022 through 2025, alongside ongoing concerns with food safety and electrical systems. The facility has faced deficiencies in care planning, medication management, and fire safety systems. One family filed a complaint about pressure ulcer care in 2023. While all issues show correction dates, the pattern of repeated violations in key safety areas warrants careful consideration.
Sep 5, 2025Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 30, 2023Routine3
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nov 30, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Aug 12, 2022Routine17
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Perform COVID19 testing on residents and staff.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Pine Meadows Post Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 121 of 260
Ownership & Management
Owners
Providence Group of Kentucky LLC
Owner · Organization
Providence Group Nh, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit pinemeadowshcc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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