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Nursing HomeMedicaid Investigative

Pine Meadows Post Acute

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1608 Hill Rise Drive, Lexington, KY 40504120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 31 Google reviews

5
4
3
2
1
Pine Meadows Post Acute Nursing Home in Lexington, KY — Street View
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2/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low staffing rating (1/5 stars)
  • High staff turnover (54%)

Above average in KY · Below recommended RN staffing · No penalties on record · Very few deficiencies

Source: Medicare data

What this means for your family

While the rehabilitation team is frequently praised for helping patients regain mobility, the facility has recurring, serious reports of neglect and poor hygiene. If you choose this facility, ensure you have a plan for frequent, unscheduled visits to monitor your loved one's care and hygiene, and specifically address your expectations regarding call light response times with the administration.

Google Reviews

Google Reviews

31 reviews on Google
Pine Meadows Post Acute presents a polarized experience, with some families praising the rehabilitation therapy team for successful recovery outcomes, while others report severe concerns regarding neglect and hygiene. Multiple reviewers highlight significant issues with call light response times, facility cleanliness, and staffing levels. Prospective families should be aware of these inconsistencies, as experiences appear to vary drastically between individual care teams and specific stays.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean3.0ActivitiesN/AMedsN/AMemoryN/AComms4.0Value1.0

Strengths

  • Effective rehabilitation and physical therapy
  • Compassionate individual staff members
  • Successful post-surgery recovery outcomes

Concerns

  • Slow or ignored call light response times (mentioned by 3 reviewers)
  • Poor facility hygiene and persistent odors (mentioned by 3 reviewers)
  • Inadequate staffing ratios leading to neglect (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2344.22021(5)1.02022(4)3.72023(3)2.32024(7)3.82025(10)4.72026(9)

Distribution · 38 analyzed

5
23
4
0
3
0
2
2
1
13

How They Respond to Reviews

26%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the focus on post-surgery recovery, how does the team coordinate physical therapy schedules with daily care routines to ensure residents remain comfortable?
  • 2I noticed some feedback regarding call light response times; could you walk me through the current process for monitoring these alerts and ensuring timely assistance?
  • 3With the current staffing levels, how do you ensure that residents receive consistent attention and support throughout the evening and weekend shifts?
  • 4I appreciate that the facility engages with family feedback online; how do you incorporate that input into your day-to-day operations to improve the resident experience?
  • 5Could you share how the facility maintains cleanliness and manages environmental freshness, especially in common areas and resident rooms?
  • 6What types of social activities or engagement programs are currently available to help residents feel connected and active during their stay?

Personalized based on this facility's data


Key Review Excerpts

The nurses will leave someone covered in pee for hours... If you need help hit your button an hour before you know you need help or itll never come.

Visitor/Family member · 2025☆☆☆☆

I can’t say enough about the entire staff especially the nurses for taking my concerns and fears into consideration when creating a realistic care plan and understanding our situation.

Long-term resident's family · 2024★★★★★

I am recovering from my right hip replacement surgery... This team of professionals are without a doubt, worth the Nobel Peace Prize.

Rehab patient · 2025★★★★★
Source: 31 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
63%
Registered nurses for medical care
Total Nursing
3.52hrs
86%
All nurses + aides combined
Staff Turnover
52%
Lower is better (< 30% = good)
RN Turnover
47%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility79.6%
Worse than Avg
Here
79.6%
US
12.1%
KY
16.5%
Fayette
10.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
15.3%
KY
15.5%
Fayette
15.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.3%
Worse than Avg
Here
30.3%
US
19.4%
KY
19.4%
Fayette
21.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
14.4%
KY
14.7%
Fayette
14.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.4%
Better than Avg
Here
8.4%
US
15.4%
KY
16.4%
Fayette
15.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility21.7%
Mixed vs Avgs
Here
21.7%
US
19.5%
KY
29.6%
Fayette
24.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.3%
Better than Avg
Here
96.3%
US
81.8%
KY
83.9%
Fayette
83.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.4%
Better than Avg
Here
93.4%
US
79.7%
KY
83.6%
Fayette
81.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
KY
1.7%
Fayette
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Near state avg (3.4)
1 complaint-triggered

Pine Meadows Post Acute has recurring issues across multiple surveys, with infection control problems persisting from 2022 through 2025, alongside ongoing concerns with food safety and electrical systems. The facility has faced deficiencies in care planning, medication management, and fire safety systems. One family filed a complaint about pressure ulcer care in 2023. While all issues show correction dates, the pattern of repeated violations in key safety areas warrants careful consideration.

Sep 5, 2025Routine
4
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 30, 2023Routine
3
0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

Nov 30, 2023Complaint
1
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Aug 12, 2022Routine
17
0024Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0886Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Perform COVID19 testing on residents and staff.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0835Potential for harm · PatternCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0888Potential for harm · PatternCorrected

Infection Control Deficiencies

Ensure staff are vaccinated for COVID-19

0576Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pine Meadows Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Pacs Group

Chain Size

279 facilities nationwide

Chain avg rating: 2.9/5 · Rank 121 of 260

Ownership & Management

Owners

Providence Group of Kentucky LLC

Owner · Organization

100%

Providence Group Nh, LLC

Owner (parent company) · Organization

100%

Key personnel

Richard, JohnContracted Managing EmployeeTippetts, TannerW-2 Managing EmployeeApt, FrederickOfficer / DirectorHancock, MarkOfficer / DirectorJergensen, JoshuaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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