Homestead Post Acute
Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 53 Google reviews
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What this means for your family
This facility offers a strong rehabilitation program that has helped many residents return home, but the consistency of daily care is a significant concern. Families should be prepared to be highly involved in monitoring their loved one's care, particularly regarding call-bell response times and medical updates, as communication and responsiveness are frequent pain points.
Google Reviews
Google Reviews
53 reviews on Google“Homestead Post Acute (formerly Pine Meadows) receives highly polarized feedback, with some families praising the dedicated therapy team and compassionate care, while others report severe neglect and communication failures. Recurring complaints involve slow response times to call bells, lost personal belongings, and difficulty reaching staff by phone. Prospective families should be aware that experiences appear inconsistent, ranging from excellent rehabilitation outcomes to serious concerns regarding patient safety and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Clean and well-maintained facility
- Compassionate and attentive nursing staff
- Engaging activities and programs
Concerns
- Slow or non-existent response to call bells and requests for assistance (mentioned by 7 reviewers)
- Poor communication and difficulty reaching staff via phone (mentioned by 4 reviewers)
- Loss of patient personal belongings and clothing (mentioned by 2 reviewers)
- Understaffing leading to neglect or delayed medical attention (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the importance of timely assistance, what is your current protocol for monitoring and responding to call bells during peak hours or shift changes?
- 2How does your team ensure consistent communication with families, especially when we are trying to reach staff by phone to check on a loved one's status?
- 3With your facility's focus on physical and occupational therapy, how do you integrate these sessions into the daily activity schedule to ensure residents stay engaged?
- 4What specific systems or protocols do you have in place to track and safeguard residents' personal belongings and clothing to prevent loss?
- 5How are you currently addressing staffing levels to ensure that residents receive prompt medical attention and consistent daily care?
- 6Could you walk me through your process for medication management and how you keep families informed if there are any changes to a resident's care plan?
Personalized based on this facility's data
Key Review Excerpts
“My call button calls were responded to promptly, the workers were so uplifting that it would have been hard to get depressed, the physical and occupational therapists were so helpful and interested in helping me improve my mobility.”
“I had to call Adult Protective Services on this facility for neglect of my mom who has been there for 3 weeks. Among many other things, she fell twice and no one bothered to help her up for over 20 minutes.”
“My mother-in-law spent the last three months of her life at Homestead. She was kept clean, loved, and given excellent care. The facility is very clean, with no smell,”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Homestead Post Acute has recurring issues with fire safety systems, electrical equipment, and food safety that persist across multiple years, with families filing at least one complaint about grievance procedures. The facility shows repeated deficiencies in sprinkler maintenance, smoke doors, electrical grounding, and food storage from 2019 through 2025. While all violations were reportedly corrected, the pattern of similar safety issues reappearing suggests ongoing maintenance challenges that families should discuss during visits.
Jul 17, 2025Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Sep 20, 2024Routine16
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Aug 29, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Dec 12, 2019Routine3
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
Homestead Post Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 143 of 260
Ownership & Management
Owners
Providence Group of Kentucky LLC
Owner · Organization
Providence Group Nh, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit homesteadlexhc.com
Medicare data downloads
Original nursing home datasets
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