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Strong Medicare quality ratings; public reviewers often praise highly skilled and motivating physical and occupational therapy teams. Still worth an in-person visit.
based on 345 Google reviews
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Cardinal Hill Skilled Rehabilitation Unit has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly skilled and motivating physical and occupational therapy teams and attentive and professional nursing and medical staff. Review the component ratings and current source records before deciding.
Cardinal Hill Rehabilitation Hospital is widely praised for its high-quality physical and occupational therapy teams, which many patients credit for their successful recovery and return to independence. While the majority of reviews are glowing, a recurring theme among dissatisfied patients is a perceived lack of adequate staffing, leading to long wait times for assistance and occasional neglect in basic care. Families should be aware that while clinical outcomes are generally strong, communication and responsiveness during off-hours can be inconsistent.
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Key Review Excerpts
“The therapists were kind but firm in getting our daughter to stand up one more time to try to do another exercise with her weak right hand. She made a lot of progress during her time in the brain injury unit.”
“I would have to wait a very long time after I hit the nurse call to go to the bathroom. By the time they got there it was several times too late. Very humiliating.”
“My father was approved by Cardinal Hill for acute rehab and set up a protocol for transfer from the hospital. He is on dialysis so Cardinal required that that happen the day before he would be transferred then said he would have a bed and dialysis chair available. My father was ready to go and they gave the chair and bed away before he could get there.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Latest standard survey · Medicare public data
Cardinal Hill has corrected all 12 deficiencies found across two surveys, though one family filed a complaint regarding failure to properly report suspected abuse or neglect. The facility has had recurring issues with fire safety systems (sprinklers, smoke barriers, electrical equipment), infection control policies, and care planning procedures that appear to persist across multiple inspections, suggesting ongoing operational challenges despite corrections being made.
Cardinal Hill Skilled Rehabilitation Unit
for profit
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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