Nursing HomeMedicaid

Lexington Country Place

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

700 Mason Headley Road, Lexington, KY 40504|111 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.2/5

based on 37 Google reviews

(859) 259-3486 Directions Website

Street View

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What this means for your family

Lexington Country Place is well-regarded for its rehab therapy and clean environment, making it a strong candidate for short-term recovery. However, families should be aware of rigid billing policies regarding unused days and should ask management about current staffing ratios to ensure their loved one will receive consistent attention.

Google Reviews

37 reviews on Google

“Lexington Country Place generally receives high praise for its compassionate staff and clean, pleasant environment, particularly within its rehab unit. However, there are significant concerns regarding management, staffing levels, and billing policies that have led to occasional negative experiences. Families should weigh the strong clinical and therapy outcomes against reports of inconsistent care quality and rigid administrative practices.”

Quality Themes

Tap a score for details

Strengths

Compassionate and friendly nursing staff
Clean and well-maintained facility
Effective physical and occupational therapy
Calm and pleasant atmosphere

Concerns

Understaffing and overworked employees leading to poor care (mentioned by 2 reviewers)
Inflexible billing/refund policies for unused days (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 41 analyzed

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed your team is very active in responding to feedback online; how do you incorporate that family input into your daily operations?
2With a capacity of 111 residents, how do you ensure that each individual receives consistent, personalized attention during peak hours of the day?
3Could you walk me through the typical daily routine and the types of social activities available to keep residents engaged and connected?
4Given the current staffing levels, what protocols do you have in place to ensure residents receive timely assistance with their daily needs?
5How does your team handle medical emergencies or sudden changes in health status, and at what point is the family typically notified?
6Could you clarify your policies regarding billing and refunds for unused days so we have a clear understanding of the financial expectations?

Personalized based on this facility's data

Key Review Excerpts

“My sister was able to return home in February, and i... She received excellent physical, occupational, and speech therapy services, tailored to her every need.”

Long-term resident's family · 2018★★★★★

“The staff are courteous and kind, and the LPN's and aides in the Rehab unit were wonderful. Mom transitioned to hospice care and passed away two days later...I'm glad we had only paid for a week instead of a month, as the unused days are not refunded.”

Long-term resident's family · 2024★★★★☆

“My mother was discharged today after over a 2 month stay. I highly recommend this facility and their amazing staff!! Very caring group of people who treated my 95 year old mother like family.”

Long-term resident's family · 2025★★★★★

Source: 37 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.27hrs

36%

Registered nurses for medical care

Total Nursing

3.67hrs

90%

All nurses + aides combined

Staff Turnover

53%

Lower is better (< 30% = good)

RN Turnover

82%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility12.7%

Better than Avg

Here

12.7%

19.5%

29.6%

Fayette

25.1%

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

16.5%

Fayette

12.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better

This Facility27.5%

Worse than Avg

Here

27.5%

15.3%

15.5%

Fayette

14.8%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility6.6%

Better than Avg

Here

6.6%

15.4%

16.4%

Fayette

15.8%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.6%

Better than Avg

Here

98.6%

93.4%

94.3%

Fayette

95.3%

⚖️

Residents who lost too much weight

↓ Lower is better

This Facility9.9%

Worse than Avg

Here

9.9%

5.3%

6.7%

Fayette

6.8%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility97.9%

Better than Avg

Here

97.9%

81.8%

83.9%

Fayette

83.4%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility83.3%

Mixed vs Avgs

Here

83.3%

79.7%

83.6%

Fayette

81.5%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.7%

Worse than Avg

Here

1.7%

1.6%

1.7%

Fayette

1.3%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies

Near state avg (3.4)

Lexington Country Place has a pattern of recurring safety violations, with fire safety and smoke containment issues appearing across all three surveys from 2019 to 2025. The facility also had repeated problems with infection control and food safety. While all deficiencies show correction dates, the persistence of similar safety violations across multiple years raises concerns about the facility's ability to maintain consistent safety standards.

Apr 3, 2025Routine12 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0024Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

Jan 23, 2020Routine4 findings

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

Jan 31, 2019Routine13 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0361Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0500Potential for harm · IsolatedCorrected

Services Deficiencies

Meet other general requirements that are deficient.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lexington Country Place

Organization Type

for profit

Chain Affiliation

Chain Name

Phoenix Senior Living

Chain Size

2 facilities nationwide

Chain avg rating: 3.0/5 · Rank 1 of 2 (Worst) (Best)

Ownership & Management

Owners

Snh Proj Lincoln Trs LLC

Owner · Organization

100%

Diversified Healthcare Trust